Communication Skills – Listening

Communication Skills – Listening –

Listening needs to be a singular act. We are so used to multitasking and have increased our activity levels so dramatically. Listening has become the most under used communications skill.  We need to re-learn the art of effective listening.

Nine ideas to increase success with listening include:

  1. Clear your thoughts.
  2. See each interaction as an opportunity – you can never learn less.
  3. Work at listening for ideas.
  4. Take responsibility for listening.  If a speaker is boring or repetitive take notes to say focused.
  5. Confirm and clarify when appropriate
  6. Maintain eye contact.
  7. Maintain positive facial expression & posture.
  8. Provide non-verbal signals like nodding to demonstrate interest.

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

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Posted on by skestenberg in Tips of the week