Toronto Conflict Management Skill Training Workshops
Many frustrations and stresses can be traced to discomfort in handling conflict situationsThis workshop focuses on the application and practice of the skills necessary to:
- Identify conflict resolution styles
- Choose an effective conflict resolution strategy
- Provide negative feedback
- Respond to criticism
- Disagree diplomatically
Format
- Instructor presentation
- Full-group discussion
- Small-group interaction
- Individual exercises
- Practice Opportunities
Participants at the Toronto Conflict Management training workshop are encouraged to send an email within three months following the training workshop and can expect a personal reply to assist with their learning experience.
Outline
- Differentiating aggressiveness, non- assertiveness and assertiveness
- Using assertive communication
- Being persuasive
- Providing negative feedback
- Saying no, without guilt
- Disagreeing diplomatically
- Controlling feelings and emotions
- Working with others to resolve conflicts
- Learning how to not manipulate or be manipulated
- Recognizing when to confront & when to ignore
Participants at the Toronto Conflict Management training workshop are encouraged to send an email within three months following the training workshop and can expect a personal reply to assist with their learning experience.
Time and Fee:| 1 participant | 2 hours Virtual | Fee: $599.00 |
| 2 to 4 participants | 3 hours Virtual | Fee: $599.00 per person |
| 4+ participants | 6 hours Virtual or Onsite | Contact us for applicable fee |
We will contact you by email to confirm your registration within one business day. At that time we will advise you on how to make payment by credit card or by corporate cheque.
Register Below for groups of 1 to 4 Participants
Contact Us for larger groups
Register Now
Location: Virtually or onsite throughout the GTA
Time:
- 2 or 3 hour – Virtually
- 6 hours – Virtually or onsite throughout the GTA
Workbook: Electronic Copy or Hardcopy
Certificate: Presented upon completion
Cancellation Policy:
- Less than four weeks’ notice is subject to the full fee
- Participant substitutions can be made at any time
