Professionalism In the Workplace

Professionalism is more than knowledge.  Building professionalism requires identifying and aspiring to certain standards of behavior, ethics and technical practices.

People who demonstrate professionalism are respectful, responsible, courteous and conscientious.  While these characteristic are obvious goals, being perceived in these ways require specific strategies and techniques.

Our Toronto based professionalism in the workplace training & development course will enable participants to act with an increased level of mature competence.


In this workshop we focus developing skills to demonstrate:

  • Commitment To Excellence
  • Ethical Character
  • Positive Attitude
  • Top Level Competencies


  • Instructor presentation
  • Full-group discussion
  • Small-group interaction
  • Individual exercises
  • Practice exercises

Topic Areas Include:

  • Accepting authority
  • Being a team player
  • Being accountable
  • Controlling emotions
  • Demonstrating commitment
  • Demonstrating leadership
  • Dressing appropriately
  • Emotional intelligence
  • Expressing appreciation
  • Expressing concerns
  • Focusing on problem solving
  • Friendships on the job
  • Generational differences
  • Image
  • Integrity
  • Maintaining confidentiality
  • Networking
  • Owning mistakes
  • Peak performance
  • Punctuality
  • Recognizing contributions
  • Sensitivity to others
  • Taking responsibility

Participants at the Toronto professionalism in the workplace training workshop are encouraged to send an email within three months following the training workshop and can expect a personal reply to assist with their learning experience.