Toronto Communication Skills Training Workshops
The number one priority in every organization is communication effectiveness. Learning the strategies for performing positively, assertively and powerfully will enhance your career and personal success.
Who Should Attend
Our Toronto based communication training & development workshop is directed all those who want to improve their ability to communicate with others to gain respect and/or support.
Methodology
- Instructor presentation
- Full-group discussion
- Small-group interaction
- Individual exercises
- Practice Opportunities
Objectives
- To demonstrate concepts and approaches that will enhance interpersonal communication.
- To identify barriers to communication and learn the techniques to remove or minimize them.
- To analyze non-verbal communication and use it as a motivator.
- To increase listening effectiveness.
- To learn the skills essential to getting your ideas, plans and feelings across with confidence and conviction
- To practice assertive communication.
- To overcome any reluctance to deal with difficult situations
- To improve interpersonal relationships, job satisfaction and task accomplishment
Workshop Outline
The Communication Process
- Modes of communicating
- The impact of non-verbal communication
- Controlling feelings and emotions
Communication Barriers
- Identifying barriers
- Examining their consequences
- Developing ways to overcome barriers
Active Listening
- Removing personal biases
- Ensuring understanding
- Listening to body language
Questioning Skills
- The benefit of two-way communications
- Knowing how to ask
- Maintaining rapport
Structuring Communication
- Organizing to persuade and influence
- Using assertive language
Handling Difficult Situations
- Making unpopular requests
- Responding to unreasonable demands
- Saying no, without guilt
- Dealing with criticism
- Disagreeing diplomatically
- Collaborating in conflict situations
- Recognizing when to confront & when to ignore
Participants at the communication training workshop are encouraged to send an email within three months following the training workshop and can expect a personal reply to assist with their learning experience.
Time and Fee:| 1 participant | 2 hours Virtual | Fee: $599.00 |
| 2 to 4 participants | 3 hours Virtual | Fee: $599.00 per person |
| 5+ participants | 6 hours Virtual or Onsite | Contact us for applicable fee |
We will contact you by email to confirm your registration within one business day. At that time we will advise you on how to make payment by credit card or by corporate cheque.
Register Below for groups of 1 to 4 Participants
Contact Us for larger groups
Register Now
Location: Virtually or onsite throughout the GTA
Time:
- 2 or 3 hour – Virtually
- 6 hours – Virtually or onsite throughout the GTA
Workbook: Electronic Copy or Hardcopy
Certificate: Presented upon completion
Cancellation Policy:
- Less than four weeks’ notice is subject to the full fee
- Participant substitutions can be made at any time
