Toronto Decision Making & Problem Solving Skills Workshops

This workshop develops the skills required to deal with all decision-making situations. Processes will be introduced and practiced so that each participant will be prepared to be a more effective and efficient decision-maker. As well, a variety of powerful decision-making tools will be introduced so that participants can choose specific techniques best suited to specific situations.

Learning Objectives

Participants will learn to:

  • understand the decision-making concepts
  • use decision-making models
  • evaluate risks
  • prepare contingency plans


  • Instructor presentation
  • Full-group discussion
  • Small-group interaction
  • Individual exercises
  • Practice exercises

Our Toronto based Decision Making & Problem Solving Skills training & development workshop will enable participants to handle conflict situations with confidence and leadership skill.


The Nature Of Decision Making

  • Individual aspects
  • Organizational views
  • Types of decisions
  • Appreciating the range of decision-making styles available
  • Applying cost – benefit analysis

Solutions That Work

  • 6 steps to solving all problems
  • Discovering the steps of “creative” problem solving
  • 8 decision-making techniques and tools

Deciding On The Best Decision

  • Using an Evaluation Alternative Solution Chart
  • Using a Weighted Criteria Matrix
  • Using a Paired Rating Technique
  • Assessing risk

Contingency Planning — Be Prepared

  • Assess difficulties inherent to the implementation process
  • Analyze why difficulties may arise
  • Develop plans
  • Establish the acceptable minimum effectiveness level
  • Prepare contingency if minimum effectiveness is not reached

Participants at the Toronto Decision Making & Problem Solving Skills training workshop are encouraged to send an email within three months following the training workshop and can expect a personal reply to assist with their learning experience.