Critical Conversations
Learn to express thoughts in difficult situations where there are differing viewpoints, strong emotions and high stakes.
The Toronto critical conversations workshop includes strategies and templates to productively deal with performance problems, office politics, negativity, defensive and challenging individuals. Learn to motivate change, improve moral and improve relationships
Participants Will Learn To:
- Avoid common pitfalls
- Prepare for high stakes situations
- Transform emotions into powerful discussion
- Be persuasive, not abrasive
- Transform confrontational language to cooperative language
- Build relationships in the face of conflict
- Keep the conversation on track
Outline
- What Makes a Conversation Critical?
- The Power of Discussion
- Staying Focused on What You Want
- Make it Safe to Talk about (Almost) Anything
- Speak Persuasively, Not Abrasively
- How to Listen When Others Explode or Implode
- Turn a Critical Conversation into Action and Results
Format
- Instructor presentation
- Full-group discussion
- Small-group interaction
- Individual exercises
- Practice exercises
Participants at the training workshop are encouraged to send an email within three months following the training workshop and can expect a personal reply to assist with their learning experience.
Time and Fee:| 1 participant | 2 hours Virtual | Fee: $599.00 |
| 2 to 4 participants | 3 hours Virtual | Fee: $599.00 per person |
| 5+ participants | 6 hours Virtual or Onsite | Contact us for applicable fee |
We will contact you by email to confirm your registration within one business day. At that time we will advise you on how to make payment by credit card or by corporate cheque.
Register Below for groups of 1 to 4 Participants
Contact Us for larger groups
Register Now
Location: Virtually or onsite throughout the GTA
Time:
- 2 or 3 hour – Virtually
- 6 hours – Virtually or onsite throughout the GTA
Workbook: Electronic Copy or Hardcopy
Certificate: Presented upon completion
Cancellation Policy:
- Less than four weeks’ notice is subject to the full fee
- Participant substitutions can be made at any time
