Communication – Listening Skills
Four ideas to increase your ability to listen effectively:
- Paraphrase to demonstrate your listening. “If I understand you correctly…. “ then allow the speaker to confirm your understanding or offer clarification.
- Demonstrate empathy.
- Keep an open mind. You can’t learn less; the opportunity for more is always present.
- Listen for intent as well as content. Explore beyond the words spoken by probing for the real meaning.
Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.
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