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Presentations Skills

For greatest impact work on clarity and brevity!

Eight ideas to increase your effectiveness in presenting your ideas include:

  1. Spend time preparing.
  2. Practice out loud.
  3. Record your presentation on a phone.
  4. Relate stories.
  5. Use real examples.
  6. Focus on your message after you’ve checked your appearance.
  7. Maintaining eye contact.
  8. Gesture to draw attention.

Our presentation skills workshop enhance your ability to address a meeting or speak in front of a client or group and communicate your professionalism.   This training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

2022-08-03T11:42:59-04:00August 8th, 2022|Tips of the week|0 Comments

Time Management

Do you interrupt yourself?

Five ideas to increase your success in minimizing interrupting yourself include:

  1. Track and control your time social media
  2. Mute email, text signals and notices
  3. Send some telephone calls to go to voice mail
  4. Complete your “highest” priority tasks before you do something else.
  5. Use timelines to avoid missed deadlines.

Our time management skills training workshop provides the time management skills essential focus on the areas that will result in the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

 

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism skills and leadership courses and workshops can help you build your professionalism

2022-08-02T18:28:38-04:00August 4th, 2022|Tips of the week|0 Comments

Customer Service Skills

Great service is essential for continued success!

Seven ideas to increase your success in providing excellent service include:

  1. Internal and external customers are both important.
  2. Restate concerns customers share to confirm understanding.
  3. Park emotions at the door.
  4. Solve problems.
  5. Appreciate that complaints are an opportunity.
  6. Treat complaints as a priority.
  7. Eliminate processes that punish customers.

Our customer service training workshophttp://jobdesignconcepts.com/workshop/conflict-management-skill-training/ provides strategies and techniques to resolve conflict in everyday situations.  Each training courses can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

2022-08-02T18:24:17-04:00August 2nd, 2022|Tips of the week|0 Comments

Presentations Skills

An effective presentation is dependent on how you say it more than what you say!

Seven ideas to increase your impact in presenting include:

  1. Plan how to capture and hold attention.
  2. Rehearse out loud.
  3. Vary the inflection, speed, and volume.
  4. Use your hands periodically for emphasis.
  5. Pause to draw attention.
  6. Watch to see how your audience is reacting.
  7. Watch and learn from other great speakers.

Our presentation skills workshop enhance your ability to address a meeting or speak in front of a client or group and communicate your professionalism.   This training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

2022-07-07T14:10:41-04:00July 21st, 2022|Tips of the week|0 Comments

Communication Skills

People have difficulty receiving feedback that requires changing behaviour or performance.  Providing the feedback in a way that does not cause defensiveness or resentment is an art.

Six ideas to increase your success in giving feedback in a problem situation include:

  1. Be timely in providing feedback.
  2. Always speak in a private.
  3. Focus on the problem; not the person.
  4. Skip judgments.
  5. Provide facts.
  6. Provide details – include times, dates, rates, statistics

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

2022-07-07T14:04:59-04:00July 18th, 2022|Tips of the week|0 Comments

Time Management

You are your most frequent interruption!

Four ideas to increase your success in minimizing interrupting yourself include:

  1. Always finish what you start.
  2. Eliminate switching tasks.
  3. Make phone calls at specific time(s) in the day.
  4. Schedule regular breaks.

Our time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism skills and leadership courses and workshops can help you build your professionalism.

2022-07-04T16:11:25-04:00July 14th, 2022|Tips of the week|0 Comments

Project Management

Guarantee your project’s success by using specific project management  knowledge, techniques and tools.

Five tips to manage projects effectively include:

  1. Calculate the timeline schedule.
  2. Apply risk management strategies.
  3. Develop contingency plans.
  4. Outline the implementation plan to the project owner.
  5. Report progress to the project owner regularly.

Our Toronto based project management skills training workshop provides the project management skills for effective project planning and control.

Contact us today to find out how our Toronto based project management skills training and other management and communication and leadership skills courses and workshops can help you build your professionalism.

2022-07-04T16:08:42-04:00July 12th, 2022|Tips of the week|0 Comments

Customer Service /Client Relations

Customer service means managing customers’ needs and expectations.

Six ideas to increase your success in providing excellent service include:

  1. Find ways to appreciate your customers.
  2. Find ways to show customers that you value them.
  3. Let customers know you care through your voice and actions.
  4. Always try to understand customer’s perspective.
  5. Use the customers’ name,
  6. Smile when you speak, it always sounds better.

Our customer service training workshop provides strategies and techniques to resolve conflict in everyday situations.  All training courses can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

2022-06-27T18:09:53-04:00July 7th, 2022|Tips of the week|0 Comments

Project Management

Project management knowledge, techniques and tools will ensure your project’s success.

Five tips to manage projects effectively include:

  1. Identify specific project goals
  2. Identify measurable deliverables
  3. Plan activities to accomplish goal
  4. Determine each activities’ duration, start time and cost
  5. Determine dependent tasks

Our Toronto based project management skills training workshop provides the project management skills for effective project planning and control.

Contact us today to find out how our Toronto based project management skills training and other management and communication and leadership skills courses and workshops can help you build your professionalism.

2022-06-27T18:04:05-04:00July 5th, 2022|Tips of the week|0 Comments

Presentation Skills

Three goals for any presentation include clarity,  brevity and results!

Nine ideas to increase your effectiveness in presenting your ideas include:

  1. Know why you are speaking,
  2. Know what you want the listener to do.
  3. Edit your ideas
  4. Rehearse out loud.
  5. Watch to your facial expressions in a video.
  6. Make eye contact (look at the camera if virtual)
  7. Watch the listener’s response,
  8. Adjust your volume, inflection, tone.
  9. End on time.

Our presentation skills workshop enhance your ability to address a meeting or speak in front of a client or group and communicate your professionalism.   This training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

2022-06-20T13:27:37-04:00June 30th, 2022|Tips of the week|0 Comments