Assertiveness Skills –
Many job-related frustrations and stresses can be traced to discomfort in handling difficult situations: We may avoid dealing with these types of situations or may offend others by coming on too strong. We need to learn to act assertively by expressing concerns directly, firmly and with composure.
Three ideas to increase success include:
- Strive to be realistic, responsible and respectful.
- Build your confidence and your self-esteem every day by reflecting on “what’s good about you?”
- Structure your sentence to begin with “I” followed by either “expected” or “prefer” or “need”, when you are providing feedback concerning performance issues.
Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.
Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism