Many people are uncomfortable handling challenging situations: They may avoid dealing with situations when they think they may offend others or they coming on too strong and actually offend. Learning to act assertively allows the expression of concerns in a productive way.
Three ideas to increase success include:
- Work on being realistic, responsible and respectful.
- Increase confidence and self-esteem by focusing on “what’s good about you?”
- Structure sentences to begin with “I” followed by either “expected” or “prefer” or “need”, when you’re giving feedback about performance issues.
Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.
Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism