Toronto Negotiating Skills Training Workshops

Much of what you accomplish is the product of negotiation. By taking the mystery out of negotiating, participants will focus on understanding five negotiating strategies and counter strategies and developing techniques to handle negotiations in an “everybody wins” style.

Objectives

  • To learn effective negotiation techniques including understanding the nature and stages of the negotiation process
  • To develop an understanding of the desired “win-win” outcome of all effective negotiations

Format

  • Instructor presentation
  • Full-group discussion
  • Small-group interaction
  • Individual exercises
  • Skill practice exercises

Our Toronto based Negotiating skills training & development workshop will enable participants to handle conflict situations with confidence and leadership skill.

Outline

  • Five Key Underlying Negotiation Premises
  • Assertive VS Aggressive Presentation
  • Avoidance VS Confrontation
  • Collaborating For “Win-Win” Solutions
  • Three Underpinnings Of Win/Win Negotiating
  • Characteristics Of A Good Negotiator
  • How To Prepare To Negotiate
  • How To Plan For The Negotiation
  • Setting Your Objectives
  • Setting Your Limits
  • Developing Your Strategy
  • Gathering Information
  • Tuning In To The Importance Of Timing
  • Recognizing Sources Of Power
  • Establishing Rapport
  • Listening
  • Presenting What You Want Persuasively
  • Expressing Negative Feelings
  • Conflict Resolution
  • Five Characteristics Of A Successful Negotiation

Participants at the Toronto Negotiating skills training workshop are encouraged to send an email within three months following the training workshop and can expect a personal reply to assist with their learning experience.