Communication Skills

Compliment people to build their self-esteem boosts productivity.

Six ideas to increase your success in complimenting people include:

  1. Be specific. “Great” is not as effective as a statement like “I appreciate that your reports are always on time.”
  2. Be real. Compliment only when it’s really earned.
  3. Be frequent. Make positive feedback a priority
  4. Be daily. Look for opportunities to compliment.
  5. Be singular. One compliment at a time.
  6. Be sincere. Avoid complimenting before you ask for something.

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

2022-11-25T14:58:28-05:00November 25th, 2022|Tips of the week|0 Comments

Time Management

Not everything a priority!  Tasks compete for your attention; effectively identifying your priorities will move you focusing on the essentials.

Seven ideas to increase your success in focusing on priorities include:

  1. Every task/assignment needs a specific deadline.
  2. Identify the start time to meet your deadline and then add a buffer.
  3. Add a longer buffer for critical and/or time-sensitive tasks.
  4. If a really has no specific deadline move out of sight. (these C priorities and may never get completed)
  5. Only tasks that have to be completed today are your “A” priorities”.
  6. Organize the tasks that need to be started on another day in order of when they need to be started.
  7. Finish all your “A’s” before you consider starting a “B”.

 

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

2022-08-25T18:21:56-04:00August 30th, 2022|Tips of the week|0 Comments

Leadership Skills

Decisions are an essential part leadership!

Six ideas to increase your success in decision-making include:

  1. Determine the priority of your decision based on the result it will achieve.
  2. Delegate decision making downward.
  3. Set a time limit on the time you will invest before deciding.
  4. Be calm when you review your decision.
  5. Even in crisis plan your decision-making process, i.e. identify/generate/review/decide
  6. Use a logical approach and then conduct an emotional check.

Our Toronto leadership training workshops provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The course will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills courses can help you build your professionalism

 

2022-08-25T18:20:47-04:00August 25th, 2022|Tips of the week|0 Comments

Presentations Skills

For greatest impact work on clarity and brevity!

Eight ideas to increase your effectiveness in presenting your ideas include:

  1. Spend time preparing.
  2. Practice out loud.
  3. Record your presentation on a phone.
  4. Relate stories.
  5. Use real examples.
  6. Focus on your message after you’ve checked your appearance.
  7. Maintaining eye contact.
  8. Gesture to draw attention.

Our presentation skills workshop enhance your ability to address a meeting or speak in front of a client or group and communicate your professionalism.   This training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

2022-08-03T11:42:59-04:00August 8th, 2022|Tips of the week|0 Comments

Time Management

Do you interrupt yourself?

Five ideas to increase your success in minimizing interrupting yourself include:

  1. Track and control your time social media
  2. Mute email, text signals and notices
  3. Send some telephone calls to go to voice mail
  4. Complete your “highest” priority tasks before you do something else.
  5. Use timelines to avoid missed deadlines.

Our time management skills training workshop provides the time management skills essential focus on the areas that will result in the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

 

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism skills and leadership courses and workshops can help you build your professionalism

2022-08-02T18:28:38-04:00August 4th, 2022|Tips of the week|0 Comments

Customer Service Skills

Great service is essential for continued success!

Seven ideas to increase your success in providing excellent service include:

  1. Internal and external customers are both important.
  2. Restate concerns customers share to confirm understanding.
  3. Park emotions at the door.
  4. Solve problems.
  5. Appreciate that complaints are an opportunity.
  6. Treat complaints as a priority.
  7. Eliminate processes that punish customers.

Our customer service training workshophttp://jobdesignconcepts.com/workshop/conflict-management-skill-training/ provides strategies and techniques to resolve conflict in everyday situations.  Each training courses can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

2022-08-02T18:24:17-04:00August 2nd, 2022|Tips of the week|0 Comments

Presentations Skills

An effective presentation is dependent on how you say it more than what you say!

Seven ideas to increase your impact in presenting include:

  1. Plan how to capture and hold attention.
  2. Rehearse out loud.
  3. Vary the inflection, speed, and volume.
  4. Use your hands periodically for emphasis.
  5. Pause to draw attention.
  6. Watch to see how your audience is reacting.
  7. Watch and learn from other great speakers.

Our presentation skills workshop enhance your ability to address a meeting or speak in front of a client or group and communicate your professionalism.   This training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

2022-07-07T14:10:41-04:00July 21st, 2022|Tips of the week|0 Comments

Communication Skills

People have difficulty receiving feedback that requires changing behaviour or performance.  Providing the feedback in a way that does not cause defensiveness or resentment is an art.

Six ideas to increase your success in giving feedback in a problem situation include:

  1. Be timely in providing feedback.
  2. Always speak in a private.
  3. Focus on the problem; not the person.
  4. Skip judgments.
  5. Provide facts.
  6. Provide details – include times, dates, rates, statistics

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

2022-07-07T14:04:59-04:00July 18th, 2022|Tips of the week|0 Comments

Time Management

You are your most frequent interruption!

Four ideas to increase your success in minimizing interrupting yourself include:

  1. Always finish what you start.
  2. Eliminate switching tasks.
  3. Make phone calls at specific time(s) in the day.
  4. Schedule regular breaks.

Our time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism skills and leadership courses and workshops can help you build your professionalism.

2022-07-04T16:11:25-04:00July 14th, 2022|Tips of the week|0 Comments

Project Management

Guarantee your project’s success by using specific project management  knowledge, techniques and tools.

Five tips to manage projects effectively include:

  1. Calculate the timeline schedule.
  2. Apply risk management strategies.
  3. Develop contingency plans.
  4. Outline the implementation plan to the project owner.
  5. Report progress to the project owner regularly.

Our Toronto based project management skills training workshop provides the project management skills for effective project planning and control.

Contact us today to find out how our Toronto based project management skills training and other management and communication and leadership skills courses and workshops can help you build your professionalism.

2022-07-04T16:08:42-04:00July 12th, 2022|Tips of the week|0 Comments