Professionalism – Tip of the Day  

Professionalism is more than knowledge.  People who demonstrate professionalism are responsible when things go wrong.  To apologize remember the three R’s

  •          Remorse  – say and sound like you regret the situation
  •          Responsible – accept your role in the situation
  •          Resolution – commit to actions to ensure it doesn’t happen again

Our Toronto based professionalism in the workplace training & development course will enable participants to act with an increased level of mature competence. Workshops can be delivered at your location or in our location in Toronto.

Contact us today to find out how our Toronto based professionalism skills training and other management and communication and leadership skills courses and workshops can help you build your professionalism.