Communication Skills – Listening –
Working at listening is harder than it sounds. We are so used to multitasking that staying focused is a real effort!
Six ideas to increase success with listening include:
- Listen with more that your ears. Listen with your eyes and your heart to determine intension..
- Make notes. Relying on memory is risky.
- Be open minded especially if you don’t agree… there may be more share interest than you initially realize.
- Be objective. Overcome your biases and prejudices.
- Clarify and confirm by paraphrasing.
- Also paraphrase to demonstrate that you understand.
Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.
We can help you build your professionalism! Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.