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Communication Skills – Conflict Tip of the Day

Communication Skills – Conflict Tip of the Day

Ask questions to ensure that you work with the other person to a resolve conflict when an issue is important to you. i.e.: ask “What do you need?” or “How can we fix this?”

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

2014-04-29T16:52:26-04:00May 9th, 2014|Tips of the week|0 Comments

Supervise, Motivate & Lead Others – Tip of the Day

Supervise, Motivate & Lead Others – Tip of the Day

Model the way; walk the talk.  Ensure that every single behavior you practice is exactly what you want your people to practice.

Our Toronto based supervise, motivate & lead others training workshop provides leadership strategies and techniques to shape the performance of many “diamonds in the rough”.  Turning less than desirable performance to acceptable and acceptable performance to superior performance is a most satisfying experience for anyone who acts in a leadership capacity.

Contact us today to find out how our Toronto based leadership skills training and other communications skills courses and workshops can help you build your professionalism

2014-04-29T16:51:24-04:00May 8th, 2014|Tips of the week|0 Comments

Project Management Skills – Tip of the Day

Project Management Skills – Tip of the Day  

Increase project team cooperation by ensuring that each project team member understand how she/he can contribute toward solving the problem?  What is their role?; What is the expectation?

Our Toronto based project management skills training workshop provides the project management skills for effective project planning and control.

Contact us today to find out how our Toronto based project management skills training and other management and communication and leadership skills courses and workshops can help you build your professionalism

2014-05-14T18:07:31-04:00May 7th, 2014|Tips of the week|0 Comments

Meeting Minutes Writing Skills – Tip of the Day

Meeting Minutes Writing Skills – Tip of the Day

Determine if the minutes need to be formal or informal (with or without discussion) or if they can be action minutes.

Our Toronto meeting minutes training workshop will enable participants to make minute taking easier by:

  • Introducing forms and formats
  • Identifying key reporting areas
  • Increasing listening and focusing ability

 

Contact us today to find out how our Toronto based meeting minutes skills training and other communications and writing skills courses and workshops can help you build your professionalism

2014-04-29T16:32:33-04:00May 6th, 2014|Tips of the week|0 Comments

Leadership – Staying Professional: Un-emotional & Problem –Solving Oriented

Leadership – Staying Professional:  Un-emotional & Problem –Solving Oriented 

We have a choice in terms of how we can respond to difficult situations.  In challenging situations we can respond with anger or frustration if we are not practicing professionalism.  Our objective should be to consistently deal with challenging situations in a calm, productive manner.

Six ideas to increase success in staying unemotional problem–solving oriented include:

  1. Recognize your body’s physical warning  signals that remaining unemotional will require extra effort, .i.e. a tightness in your neck or shoulders or chest or  hands or stomach;  a flush in your face or  bod
  1. Take a step back mentally.  See the bigger picture.  Will this be important a week or a month from now?
  1. Take a step back physically.  Reduce the extra adrenaline through movement.
  1. Buy time.  Say:

“I need to consider this.”

“I need to think this through.”

“I want to give this some thought”

  1. Anticipate your frustration with repeat offenders and plan your reaction to them.
  1. Smile and say “I don’t sweat the small stuff”… and smile again.

Our Toronto based leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.  Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.

2014-04-22T16:56:56-04:00May 5th, 2014|Tips of the week|0 Comments

Supervise, Motivate & Lead Others – Tip of the Day

Supervise, Motivate & Lead Others – Tip of the Day

Create a motivational climate by forgiving mistakes.

Our Toronto based supervise, motivate & lead others training workshop provides leadership strategies and techniques to shape the performance of many “diamonds in the rough”.  Turning less than desirable performance to acceptable and acceptable performance to superior performance is a most satisfying experience for anyone who acts in a leadership capacity.

Contact us today to find out how our Toronto based leadership skills training and other communications skills courses and workshops can help you build your professionalism

2014-04-22T16:49:44-04:00May 2nd, 2014|Tips of the week|0 Comments

Project Management Skills – Tip of the Day

Project Management Skills – Tip of the Day  

Increase project team cooperation by ensuring that each project team member understands the total problem and if appropriate, the potential causes of the problem.

Our Toronto based project management skills training workshop provides the project management skills for effective project planning and control.

Contact us today to find out how our Toronto based project management skills training and other management and communication and leadership skills courses and workshops can help you build your professionalism

2014-04-22T16:43:33-04:00May 1st, 2014|Tips of the week|0 Comments

Meeting Minutes – Tip of the Day

Meeting Minutes – Tip of the Day

Know the desired outcome of every item on the agenda.

Our Toronto based meeting minutes skills training workshop provides strategies and techniques to sharpen your writing skills.

Contact us today to find out how our Toronto based meeting minutes skills training and other writing skills courses and workshops can help you build your professionalism

2014-04-22T16:44:57-04:00April 30th, 2014|Tips of the week|0 Comments

Business Writing Skills – Tip of the Day

Business Writing Skills – Tip of the Day

To determine the order of your content consider the following:

If the reader will be pleased (good news) – put the outcome first and then adds supporting detail.

If the reader will not be pleased (bad news) – build slowly and put the outcome last.

Our Toronto based business writing skills training workshop provides strategies and techniques to sharpen your business writing skills.

Contact us today to find out how our Toronto based business writing skills training and other communications skills courses and workshops can help you build your professionalism

2014-04-22T16:15:36-04:00April 29th, 2014|Tips of the week|0 Comments

Communication Skills – Overcoming Negativity – Tips of the Week

Communication Skills – Overcoming Negativity

You are what you think.  While everyone has negative thoughts, it’s part of being human, you can be a captive or a captain of your thoughts

The thinking that guides your intelligence is much more important than how much intelligence you have.  A positive approach results in fewer problems, less stress, improved health and greater success.

We own our thinking and we can make it work for us.  The key is to focus on positive factors that exist.

Four ideas to increase success with overcoming negativity include:

1.   Change: “I want to… but… “       To:  I want to… and…

2.   Change: “I can’t… because…”                To: “I won’t… because…”

3.   Change: “If it weren’t for… I would…”      To: “I won’t… because…”

4.   Change: “I have to… because…”            To: “I choose to… because…”

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.  Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

2014-04-22T16:56:17-04:00April 28th, 2014|Tips of the week|0 Comments