Communication – Listening Skills –
Five ideas to increase your ability to listen effectively:
- Demonstrate listening by paraphrasing. “If I understand you correctly…. “ then allow the speaker to confirm your understanding or offer clarification.
- Show empathy.
- Be open minded. The opportunity to learn is always there.
- Listen for the intention as well as for the content.
- Explore beyond the words spoken by probing for the real meaning.
Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.
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