Communication Skills – 


First impressions count.  In minutes, a person forms an opinion about you based on your appearance, body language, demeanor, mannerisms.

Three ideas to increase your communication success with a first impression include:

  1. Make eye contact and remain focused on their face until you know the colour of their eyes.
  2. Build rapport by using their name.  Be careful not to overuse this practice.
  3. Use the headline technique; keep your sentences short.  You will be asked to elaborate if they are interested in more detail.

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.