Communication Skills –

Your goal is to transfer understanding; Avoid misunderstanding by engaging in two-way discussions.

Three ideas to increase your success include:

  1. Ask open questions to gather a lot of information, i.e. start with ”how” or “tell me”.   When you gain information you actually gain power.
  2. Check your non-verbal communication.  Words account for only 7% of a face to face communication.  The way you sound, look and behave account for 93% of any message you are sending.
  3. Perception can be a barrier to effective communication.   Become aware of your own biases and prejudices. Make real effort to understand the real message whenever your perception barriers may be competing.

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism