Communication Skills – Giving Feedback –
Informing someone they’re not meeting your expectations is challenging. Sometimes the other person can be defensive or resentful.
Six ideas to increase your success in giving feedback in a problem situation include:
- Speak in private.
- Be respectful by focusing on the problem ; never on the individual.
- Be timely… as soon as possible is always best.
- Communicate facts; skip the judgment.
- Provide specific details.
- End with a question.
Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.
Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.