Turning less than desirable performance to acceptable and acceptable performance to superior performance is a most satisfying experience for anyone who acts in a leadership capacity.
Four ideas to increase success with coaching include:
1. Demonstrate the most respected leadership qualities: honesty; decisiveness; leading by example; delegating; recognizing others; being objective; tolerating disagreement.
2. When providing feedback, capture “real” behaviour. Focus on facts; not judgments.
3. Ask… don’t tell. Hold them responsible for solutions to performance problems. Ask: Is there a reason? Is there an explanation?
4. Focus on the future, not the past. Ask, “What can be done to fix it for the future?”
Our Toronto based leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.