Assertiveness Skills –
Challenging situations make many people are uncomfortable. Some avoid saying what they need to say when they think they may offend others. Some say it and come on too strong and actually offending. Knowing how to act assertively enable you to express concerns in a productive way.
Three ideas to increase success include:
- Three R’s include: Be realistic, responsible and respectful.
- Build your confidence by focusing on “what’s good about you?”
- Begin sentences with “I” followed by “expected” or “prefer” or “need”, when you’re giving feedback that might offend.
Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.
Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism.