Assertiveness Skills – Tip of the Day

Asking questions to gain information is an assertiveness skill that helps you gain power.  The more information you have the more power you have.  Ask questions that allow the other person to share lots of information:  How can we resolve this situation?  What would it take to fix this?  What do you need?  How can I help you?  Use the information you gain to then establish common ground and mutual goals.

Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism.