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Communication – Listening Skills – Tip of the Day

• To be an effective listener, stop talking!

Our communication skills training program  provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our communication skills training workshops and other management skills and leadership courses and workshops can help you build your professionalism.

Leadership – Supervisor – Tip of the Day

• Build your listening skills.  No one has ever said, “I can’t stand how that person always listens to me.”

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism

Time Management – Tip of the Day

• Be sure that your to-do list is in a planner and is accessible at all times. Write what you need to do on the day in a planner that you plan to do it!

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism
Between email, mail, faxes internal memos and telephone calls the amount of information presented to you each day can be a burden

Project Management Training – Tip of the Day  

• Conflicting project priorities can lead to project failure.  The project sponsor needs to assign the priority for an individual and/or for project team members.

Our Toronto based project management skills training workshop provides the project management skills for effective project planning and control.

Contact us today to find out how our Toronto based project management skills training and other management and communication and leadership skills courses and workshops can help you build your professionalism.

Business Writing Skills – Tips of the Week

Your reader will read your communication with their own (sometimes negative) overtone. It is particularly important to take as many steps as possible to project the best possible tone.

Eight ideas to increase your success with an appropriate writing tone include:

1. Focus on the reader by using the “You” instead of “I”. i.e.
   Instead of: We have a new program that we think is very interesting.
   Write: You’ll find our new program very interesting.
2. Use the dynamic active approach VS passive approach.
   Instead of: Careful consideration will be given to your request.
   Write: We will give careful consideration to your request.
3. Engage your reader by writing with more verbs and less nouns.
   Instead of: I have knowledge
   Write: I know
   Instead of: I have reservations
   Write: I doubt
   Instead of: May I make a suggestion
   Write: I suggest
4. Take a positive approach.
   Instead of: We have written twice and to date you have not replied.
   Write: When can we expect your reply?
5. Use specific concrete language.
   Instead of: Please send me a copy of the report as soon as possible.
   Write: Please send me copy of the report within 10 days.
6. Use words that build goodwill like please; thank you; appreciate; hope.
7. Make the action required by the reader the closing sentence.
8. Deal with one subject in a communication.

Our Toronto based business writing skills workshop provides strategies and techniques to sharpen your business writing skills.

Contact us today to find out how our business writing skills training and other communications skills courses and workshops can help you build your professionalism.  Our public workshops take place in Toronto.

Assertiveness Training – Tip of the Day

• To keep your voice firm, warm, well- modulated and relaxed put pressure on the tip of your tongue.

Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism

Meeting Minutes – Tip of the Day

• For formal minutes use narrative style. Tell the story.

Our Toronto based meeting minutes skills training workshop provides strategies and techniques to sharpen your minute taking writing skills.

Contact us today to find out how our Toronto based meeting minutes skills course and other writing skills programs and workshops can help you build your professionalism.

Business Writing Skills – Tips of the Day

• Keep sentences to a maximum of 10 words.

Our Toronto based business writing skills workshop provides strategies and techniques to sharpen your business writing skills.

Contact us today to find out how our business writing skills training and other communications skills courses and workshops can help you build your professionalism.  Our public workshops take place in Toronto.

Communication Skills – Tip of the Day

• Three essentials for effective communication include a) transferring understanding b) engaging in a back and forth process c) showing respect

Our communication skills training program  provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our communication skills training workshops and other management skills and leadership courses and workshops can help you build your professionalism.

Leadership – Supervisor – Tips of the Week

While working with project teams to complete projects is riddled with challenges, the benefits of the team approach are boundless.

Ten ideas to increase your success with team projects include:

1. Ensure that the team’s goals are specific, measurable, relevant, timed and known to all members.
2. Make frequent reference to the goals.
3. Share the leadership.
4. Ensure that the roles and responsibilities are clear.
5. Expect, regulate and resolve conflict.
6. Treat mistakes as learning opportunities.
7. Monitor and provide performance feedback.
8. Communicate frequently, openly and honestly.
9. Utilize all team members.
10. Share the power.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism