Tips of the week

/Tips of the week

Change Happens

Change Happens –

Getting better should be a goal!

Four ideas to help you move from your reality to a new reality.

  1. See change as an opportunity for improvement.
  2. See challenge as beneficial.
  3. Work diligently to make a change successful.
  4. Use stress management techniques to help you through change.

Our Toronto based change happens skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success. Other workshops of interest may include: change management

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

2017-10-11T13:12:56+00:00 October 26th, 2017|Tips of the week|Comments Off on Change Happens

Communication Skills

Communication Skills –

Being able to questioning effectively will help you to increase:

  • Learning
  • Building commitment
  • Empowerment

 

Six ideas to increase your success in asking questions include:

  1. Record details.   Don’t rely on your memory.
  2. Present all questions positively.
  3. Frequently by ask, “How can I help? ”
  4. Learn by asking, “What would you do?”
  5. Encourage by asking, “What do you think we should do?”
  6. Innovate by asking, “What are our competitors going to do?”

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

2017-10-11T13:12:02+00:00 October 23rd, 2017|Tips of the week|Comments Off on Communication Skills

Time Management

Time Management –

Run the crisis; don’t let it run you!

Eight ideas to increase your success in dealing with crisis include:

  1. Regardless of the urgency work at staying calm.
  2. Treat the crisis like a project considering solutions, time lines, resources, impact, and responsibilities.
  3. Utilize your additional adrenaline to find possible solutions.
  4. Have all involved people participate in generating possible solutions.
  5. Delegate whatever you can.
  6. Don’t start another crisis.
  7. Continue to focus on your A1 priority.
  8. Introduce procedure to be sure the situation doesn’t happen again.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

2017-10-04T13:42:48+00:00 October 19th, 2017|Tips of the week|Comments Off on Time Management

Leadership – Problem-Solving Skills

Leadership – Problem-Solving Skills –

Using a problem-solving structure before making a decision is worth the effort.

Six ideas to increase your success in problem-solving include:

  1. Identify the issue – state the problem in the form of several different questions.
  2. Identify the criteria for the solution– On what basis should you make the decision?   What will the solution look like?  What concerns will you have addressed?  What factors need to be considered?
  3. Identify all of the possible causes of the problem.
  4. Generate alternatives/ideas considering all of the questions framed when identifying the problem; all of the solution criteria and all of the possible causes.
  5. Select the best alternatives using the solution criteria.
  6. After implementation, follow-up to confirm the success of your problem-solving process.

Our Toronto leadership training workshops provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The course will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills courses can help you build your professionalism

2017-10-04T13:41:00+00:00 October 16th, 2017|Tips of the week|Comments Off on Leadership – Problem-Solving Skills

Communication Skills – Questioning Effectively

Communication Skills – Questioning Effectively –

Ask questions to:

  • Demonstrate interest
  • Express concern
  • Introduce new ideas
  • Help others to learn.

 

Eight ideas to increase your ability to ask questions include:

  1. Encourage an environment where questions are welcome.
  2. Encourage questions.
  3. Be candid when you answer.
  4. Remember the KISS rule.  Keep It Short and Simple.
  5. Keep your question 10 words or less.
  6. Ask only one question at a time.
  7. Consider the three “RIGHT’s”:  Is it the right time, right way, right person.
  8. Start with an open question to invite information.  i.e. “Tell me about…?” or How…? or What…?

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

2017-09-27T12:21:38+00:00 October 12th, 2017|Tips of the week|Comments Off on Communication Skills – Questioning Effectively

Leadership Skills

Leadership Skills –

There are multiple decisions to be made each day!.

Five ideas to increase your success in decision-making include:

  1. Accept that you may not always be right.
  2. From each failure comes the opportunity for greater success.
  3. Don’t hesitate or overthink when making decisions.
  4. Consider alternative solutions available for a predetermined period of time ant then make the decision.
  5. Once you’ve decided move forward.

Our Toronto leadership training workshops provides leadership strategies and techniques to shape your performance as a supervisor or team leader. Our decision-making and problem solving course will assist you to feel confident in with decision-making.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills courses can help you build your professionalism

2017-09-27T12:18:27+00:00 October 9th, 2017|Tips of the week|Comments Off on Leadership Skills

Time Management

Time Management –

Do you invite people to interrupt you?

Six ideas to increase your success in reducing invitations to interrupt you include:

  1. Remove the “sweet attractions” from your work area i.e. candy and treats
  2. Make less small talk.
  3. Never say – “Drop by or call any time”
  4. Be less accessible by working with your back to the passageway.
  5. Tell people you’re working on an “A” priority.
  6. Walk with a purpose; move quickly to communicate that you are busy.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

2017-09-21T12:42:02+00:00 October 5th, 2017|Tips of the week|Comments Off on Time Management

Communication Skills

Communication Skills –

Help people to feel good about themselves!  Complement frequently and others will thrive.

Six ideas to increase your success in complimenting people include:

  1. Be specific.   Broad statements like “great job” are not as effective as specific statements like “I appreciate the fact that your reports are always on time.”
  2. Be real.    Compliment when the praise is deserved not just because you are in a good mood.
  3. Be timely.   Make complimenting a priority.
  4. Be daily.    Look for opportunities to make people feel good about themselves each day.
  5. Be singular.    Avoid stringing compliments together.
  6. Be genuine.   Avoid complimenting before making a special request.

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

2017-09-21T12:40:02+00:00 October 2nd, 2017|Tips of the week|Comments Off on Communication Skills

Time Management

Time Management –

Multiple tasks compete for your attention.  Figuring out your priorities is an essential time management skill to help you work effectively.

Eight ideas to increase your success in focusing on priorities include:

  1. Know the deadline for every task you need to complete.
  2. Schedule activities related to larger projects in the above process.
  3. Consider the start time required to meet your deadlines.
  4. Add in a buffer for critical and/or time consuming tasks.
  5. Store tasks that have no specific deadlines out of sight.
  6. Consider tasks that need to be completed today as your “A” priorities”.
  7. Organize the tasks that need to be started on another day in order of when they need to be started.
  8. Finish all your “A’s” before you touch a “B”.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

2017-09-21T12:38:36+00:00 September 28th, 2017|Tips of the week|Comments Off on Time Management

Leadership Skills

Leadership Skills –

Your leadership skill escalates when your decision-making skill develops.

Six ideas to increase your success in decision-making include:

  1. Priorities based on the impact of the decision.
  2. Delegate small decisions.
  3. Complete your investigation before deciding.
  4. Take a moment to step into relaxed mode.
  5. Even when crisis strikes compete your decision-making process.
  6. Consider emotions as well as logic.

Our Toronto leadership training workshops provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The course will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills courses can help you build your professionalism

2017-09-21T12:37:23+00:00 September 25th, 2017|Tips of the week|Comments Off on Leadership Skills