Tips of the week

Dealing With Difficult People – Introducing Change

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Dealing With Difficult People – Introducing Change –

Most people resist change. Is seems to be a natural response. To introduce change, anticipate resistance and make plans to overcome it.

Six ideas to increase success include:

  1. If you want commitment, Involve people in the planning process as soon as possible. Participation leads to commitment.
  2. Explain the upcoming change and why the change is needed. Outline the benefits of the change to the individual(s).
  3. Outline how the change will affect the individual(s). Demonstrate the careful considerations you have made before making the decision..
  4. Ask for their concerns first. There are always concerns so give the process time.
  5. Ask for their questions second..
  6. Ask for support in making the change work, i.e. “Can I count on you to make this change?”

Our Toronto based dealing with Difficult People skills training workshop and our Developing Emotional Intelligence skills training workshop provide the skills to master challenging situations.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism


Communication Skills – Listening

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Communication Skills – Listening –

Develop your communication skills by developing your listening effectiveness.

Three tips to becoming a “good listener.”

  1. Maintain eye contact. Give full attention to the speaker visually.
  2. Keep your posture upright it sends the message that you’re alert;
  3. Give the speaker verbal cues, known as probes to encourage them to say more. e.g.: “I see” “Tell me more” “That’s interesting” “Then what?” “Please go on.”

Our Toronto based Communication skills training workshop provides the communication skills for interacting positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism


Leadership – Meeting Management

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Leadership – Meeting Management –

Introduce strategies to become more effective in managing meetings.

Three ideas to increase success include:

  1. Create an agenda that includes the outcome, i.e. for approval, for discussion, for information etc.
  2. Establish a time frame for each item on the agenda.
  3. Show respect by starting and ending meetings on time.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.


Leadership – Inspire Others

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Leadership – Inspire Others – 

We all need help us along the way.

Four ideas to increase your success with inspiring others:

  1. Identify a benefit to the other person.
  2. Show interest in the other person’s development
  3. Give recognition, support & approval.
  4. Follow up monthly on goals and accomplishments.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.


Leadership – Motivating Others

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Leadership – Motivating Others –

Leading requires practicing skills and strategies to motivate others.

Six ideas to increase your success with motivating others include:

  1. Provide lots of positive feedback
  2. Provide corrective feedback focusing on what needs to be done in the future.
  3. Stick to facts, not judgments.
  4. Be specific; avoid any generalizations.
  5. Be willing to change your own thinking based on explanations provided.
  6. Remember people work best in a climate where fun is encouraged.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.


Leadership Skills

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Leadership Skills –

Be an outstanding leader – continuously work at improving your skills

Three ideas to increase your success with leading others include:

  1. Follow through on any promises or commitments you make.
  2. Recognize your peoples’ contributions; celebrate their achievements; acknowledge their effort.
  3. Provide positive and negative feedback separately otherwise positive feedback may only be perceived as “the warm up”.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.


Time Management – Increasing Your Productivity

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Time Management – Increasing Your Productivity –

Distraction reduces productivity. Staying focused saves time and improves quality! The following questions will help you identify where you should be focusing your attention.

Three ideas to increase your success with increasing your productivity include:

  1. Recognize who you need to connect with and then do it.
  2. Identify which meetings are essential and which you can skip.
  3. Identify who needs to be on your team and enlist them.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.


Motivating Others

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Motivating Others –

The goal is to create a motivational climate. Allowing others to have control creates an environment that builds self-esteem.

Three ideas to increase your success with motivating by others include:

  1. Give choices whenever possible. For example:
  • on activities to accomplish a goal
  • on the order of actions
  • on the deadline
  • on the time line
  • on the team members
  1. Ask open questions as opposed to directive questions… allowing others to suggest the solutions.
  2. Demonstrate that you are open-minded…. receptive to new ideas and approaches.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.


Supervisor Skills

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Supervisor Skills

Getting work done through your support team requires special skills.

Four ideas to increase your success with supervising others include:

  1. Create complete jobs fostering a sense of ownership from the start to the finish.
  2. Give as much information and direction whenever you delegate tasks.
  3. Convince others change by providing benefits; demanding change will possibly lead to sabotage.
  4. Encourage people to find their own solutions by posing effective questions.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.


Leadership

Posted on by skestenberg in Tips of the week Comments Off on Leadership

Leadership –

Remaining calm is an essential leadership skill.

Three ideas to increase your success with building your patience include:

  1. Take time to get perspective; consider the big picture.
  2. Deal with facts as opposed to what “could happen”.
  3. Avoid adopting the habits of impatient people who are around you.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.