Communication Skills –
Letting someone know they’re not meeting your expectations is challenging. It’s important to curtail the other person becoming defensive or resentful.
Five ideas to increase your success in giving feedback in a problem situation include:
- Always speak in private.
- Focus on the problem; not on the individual.
- Be timely… as soon as possible is best.
- Communicate facts; skip the judgment.
- Provide exact details – include times, dates, statistics
Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.
Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.