Communication Skills –
Knowing how to provide feedback when performance needs to change is sensitive because it can cause defensiveness or resentment.
Five ideas to increase your success in giving feedback in a problem situation include:
- Always speak in a private environment.
- Focus on the problem; by stating facts.
- Judgments are not helpful.
- Provide the feedback as soon as possible.
- Provide exact details.- include times, dates, statistics
Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.
Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.