Communication Skills – Listening

Communication Skills – Listening –

 

Listening is hard work. Staying focused is a real effort!

 

Six ideas to increase success with listening include:

  1. Listen with your ears, your eyes and your heart to determine intension.
  2. Never depend on memory – take notes.
  3. Remain open minded even when you don’t agree.
  4. Look for shared interest or mutual benefits.
  5. Overcome biases and prejudices; be objective.
  6. Paraphrase to clarify and confirm.

Also paraphrase to show that you understand.

 

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2018-07-11T12:25:13-04:00August 2nd, 2018|Tips of the week|0 Comments