Communication Skills – Listening –
Listening is hard work. Staying focused is a real effort!
Six ideas to increase success with listening include:
- Listen with your ears, your eyes and your heart to determine intension.
- Never depend on memory – take notes.
- Remain open minded even when you don’t agree.
- Look for shared interest or mutual benefits.
- Overcome biases and prejudices; be objective.
- Paraphrase to clarify and confirm.
Also paraphrase to show that you understand.
Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.
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