Communication Skills – Listening –
Listening is hard work. Staying focused takes effort!
Six ideas to increase success with listening include:
- Listen with your ears, your eyes and your heart to determine what is intended beyond what is said.
- Take notes; never rely on your memory.
- Listen with an open mind even when you don’t agree.
- Look for mutual interest or shared benefits.
- Get over your biases and prejudices; stay objective
- Paraphrase to clarify and confirm information.
- Also paraphrase to demonstrate that you understand.
Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.
We can help you build your professionalism! Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.