Communication Skills – Listening
Listening is an essential skill whereby you make a conscious effort to hear and understand what people are saying.
Four ideas to increase success with listening include:
- Tune in with more that your ears. Listen with your eyes and your heart as well.
- Take notes. A short pencil is better than a long memory.
- Keep an open mind. Keep listening even if you don’t agree… there may be more commonality than you initially realize. Be aware of your biases and prejudices.
- Be prepared to paraphrase to demonstrate your understanding; this practice will actually increase your listening ability.
Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.
We can help you build your professionalism! Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.