When performance needs to improve it’s vital to provide feedback in a way that does not cause defensiveness or resentment.
Six ideas to increase your success in giving feedback in a problem situation include:
- Always speak in a private.
- Focus on the problem;
- State facts.
- Eliminate judgments..
- Be quick in providing feedback..
- Provide specific details.- include times, dates, rates, statistics
Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.
Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.