Assertiveness Skills –
Some people avoid saying what they need to say because they fear offending others. There can be discomfort with conflict. Some people come on too strong and actually do offend. Knowing how to speak and act assertively allows you to express issues in a productive way.
Three ideas to increase success include:
- Three R’s include: Be realistic, responsible and respectful.
- Build your confidence by focusing on “what’s good about you?”
- Begin sentences with “I” followed by “expected” or “prefer” or “need”, when you’re giving feedback that might offend.
Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.
Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism.