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Leadership – Conflict –

Conflict can be the start of progress.

Four ideas to increase your success in dealing with conflict include:

1. Allow enough time to resolve issues.  Do not add undue stress by being in a crunch for decisions.
2. Find common ground/common goals.
3. Pay attention to the words that are being said, rather than the delivery style, facial expression or the tone of voice.
4. Always stay unemotional, problem-solving oriented.

Our conflict management training provides strategies and techniques to resolve conflict in everyday situations.  Our conflicts resolution in a union environment workshop is specific designed for handling challenging union issues.   Each training courses can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

Training For The Trainer –

Training adults whether it’s in a classroom or on the job directly, it situation requires skill and expertise. Adults need to identify and accept as well as to utilize new strategies and techniques.

Three ideas to increase success with training include:

1. Find out what the trainees already know to bridge the new learning.
2. Introduce each new skill with a demonstration and many examples of application.
3. Allow ample time for practice opportunities until the new skill has been demonstrated.

Our Toronto based  train the trainer training workshop provides the training facilitation skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based training for the trainer skills training and other leadership skills courses and workshops can help you build your professionalism.

Communication Skills –

The is no end to developing your communication Skills. Be aware that your behaviour is the greatest contributor to how you are perceived.

Five ideas to add to your communication effectiveness include:

1. Be friendly
2. Be articulate
3. Be sincere
4. Be sympathetic
5. Be receptive to others’ ideas

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

Getting Organized –

It’s up to you to organize yourself to increase your effectiveness!!!

Three ideas to increase your success with managing and organizing your incoming information include:

1. Identify deadlines.
2. If a task really has no deadline…”it’s a would be nice to” – move it to a file drawer or hidden shelf… far from your immediate work area. Pile them high and toss the bottom section when the stack gets too high.
3. Delegate as many tasks as possible. Work needs to be done at the lowest possible level otherwise you’re stealing from your organization!
4. Minimize the amount of unwanted information by making a quick call or sending a quick email.

Our Toronto based getting and staying organized workshop and our time management skills training workshop provides the organizing and time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management and getting organized skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Communication Skills –

Asking “Artfully” is a useful skill!

Six ideas to increase your success in asking include:

1. Clarify what you need or want.
2. Be specific regarding quantity or time frame.
3. Identify the right person.
4. Try to approach the decision maker or person with control.
5. Outline the benefits to the person you are asking.
6. Be prepared to give as well as receive.

Our communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

Time Management –

The volume of information presented to you each day can be a overwhelming. It’s essential to sort through all emails, mail, faxes, memos and telephone calls within the day..

Three ideas to increase your success with managing and organizing your incoming information include:

1. Use the Alphabet method as follows:
A – Needs to be done today
B – Has a specific deadline other than today
C – Has no deadline
D – Items you can delegate
E – Items you can eliminate.

2. If an A will take you less than 5 minutes to complete, do it at the time of sorting.

3. Arrange your B’s on your desk based on the date you need to start the task.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Time Management –

The volume of information presented to you each day can be a overwhelming. It’s essential to sort through all emails, mail, faxes, memos and telephone calls within the day..

Three ideas to increase your success with managing and organizing your incoming information include:
1. Use the Alphabet method as follows:
A – Needs to be done today
B – Has a specific deadline other than today
C – Has no deadline
D – Items you can delegate
E – Items you can eliminate.

2. If an A will take you less than 5 minutes to complete, do it at the time of sorting.

3. Arrange your B’s on your desk based on the date you need to start the task.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Business Writing Skills –

Organize your writing for results!

Four ideas to increase your success with an appropriate writing style include:

1. Use concrete and specific language.
   Instead of: Please send me a copy of the report as soon as possible.
   Write: Please send me copy of the report within 10 days.
2. Always insert words that build relationships like please; thank you; appreciate; hope.
3. Highlight the action required by the reader by using it in the closing sentence.
4. Keep to one subject in each communication.

Our Toronto based business writing skills workshop provides strategies and techniques to sharpen your business writing skills.

Contact us today to find out how our business writing skills training and other communications skills courses and workshops can help you build your professionalism. Our public workshops take place in Toronto.

Business Writing Skills –

Organize your writing for results!

Four ideas to increase your success with an appropriate writing style include:

1. Use concrete and specific language.
   Instead of: Please send me a copy of the report as soon as possible.
   Write: Please send me copy of the report within 10 days.
2. Always insert words that build relationships like please; thank you; appreciate; hope.
3. Highlight the action required by the reader by using it in the closing sentence.
4. Keep to one subject in each communication.

Our Toronto based business writing skills workshop provides strategies and techniques to sharpen your business writing skills.

Contact us today to find out how our business writing skills training and other communications skills courses and workshops can help you build your professionalism. Our public workshops take place in Toronto.

Leadership –

Every team needs effective leadership.

Four ideas to increase your success with team projects include:

1. Continuously learn from any mistakes.
2. Monitor ongoing performance.
3. Provide ongoing feedback.
4. Be positive; present solutions.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.