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Communication Skills

Transfer your understanding; avoid misunderstanding and improve your .personal and professional relationships

Three ideas to increase your success include:

1. Ask open questions to gather lots of information, i.e. start with ”how” or “tell me”.   Information is power.
2. Be aware of your non-verbal communication.  Words account for only 7% of a face to face communication.  The way you sound, look and behave account for 93% of any message you are sending.
3. Perception can be a serious barrier to effective communication.   Become aware of your own biases and prejudices; work harder to understand the real message whenever these natural barriers compete.

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

Time Management

Time management is a myth – there’s no such thing!  We need to practice the challenging habit of self-discipline during the time we have.

Three ideas to increase your success include:

1. Assign all of your “To Do’s” to a specific day in a planner.
2. Identify short and long term goals.
3. Identify activities to accomplish your goals and schedule them in your planner.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism

Communication Skills

Communication is the #1 problem in every organization.

Three ideas to increase your success include:

1. Effective communication is a process.  This means actively interacting until understanding is transferred.
2. Check your understanding by paraphrasing, i.e. repeating what you believe the person is saying and getting their agreement.
3. Demonstrate your understanding by paraphrasing.  This is particularly helpful before you disagree.

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

Communication Skills – Listening

Increase your communication effectiveness by developing your listening skills.

Three tips to becoming a “good listener.”

1. Maintain eye contact. Give full attention to the speaker visually.
2. Keep your posture upright it sends the message that you’re  alert;
3. Give the speaker verbal cues, known as probes to encourage them to say more. e.g.: “I see” “Tell me more” “That’s interesting” “Then what?” “Please go on.”

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

Leadership – Meeting Management

Meetings need to be considered effective use of time.

Three ideas to increase your success with meetings include:

1. Assign the floor and stick to one and only one speaker at a time.
2. Restate conclusions or decisions reached.
3. Clearly assign responsibility and deadlines for expected subsequent actions

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.

Leadership – Managing Others

Management requires learning how to motivate others.

Four ideas to increase your success with managing others include:

1. Provide positive feedback own its own… not as an introduction to what needs to be done in the future.
2. Focus on facts, not on judgments.  Be specific; avoid any generalizations.
3. Be willing to change your thinking.
4. Remember people work better in a climate where fun is encouraged.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.

Leadership Skills

Become an outstanding leader by working continuously at developing your skills

Three ideas to increase your success with leading others include:

1. Follow through with any promises or commitments.
2. Recognize others’ contributions; celebrate achievements; acknowledge effort.
3. Provide positive and negative feedback separately otherwise the positive feedback may only be perceived as “the warm up”.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.

Time Management – Increasing Your Productivity

Distraction foils productivity.  Develop the focus to get it right! The following questions will help you identify where you should be focusing your attention.

Three ideas to increase your success with increasing your productivity include:

1. Consider who you need to contact and then do it.
2. Identify which meetings you need to attend and which you can skip.
3. Identify those who need to be on your team and enlist them.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Leadership – Build Your Patience

To improve the quality of your life, train yourself to be more patient.  Patience leads to greater success, better relationships.

Five ideas to increase your success with building your patience include:

1. Ask yourself… is impatience in your best interest right now?
2. Remind yourself of the importance of respect and tolerance.
3. Use positive visualization.  Picture yourself acting and re-acting with patience.
4. Use positive self-talk.  “I’m working on increasing my patience.
5. Place notes reminding you to be patient all around you.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism

Motivating By Giving Up Control

“Giving” in order to “receive” is a strategy to apply in creating a motivational climate. Allowing others to exercise some control creates an environment that builds self-worth.

Three ideas to increase your success with motivating by giving up control include:

1. Give choices whenever possible. For example:

• on activities to accomplish a goal
• on the order of actions
• on the deadline
• on the time line
• on the team members

2. Ask open questions as opposed to directive questions… allowing others to suggest the solutions.

3. Demonstrate that you are open-minded…. receptive to new ideas and approaches.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.