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Communication Skills – Tip of the Day

Use pauses effectively.  The pause can be used to demonstrate listening; to encourage more information; or for a dramatic introduction to a point you want to emphasize.

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

Leadership Skills – Decision-Making – Tips of the Week

Issues that require decisions are everyday occurrences.

Eleven ideas to increase your success in decision-making include:

• Distinguish big from little decisions.
• Delegate all of the smaller decisions you can.
• Learn all about a problem before trying to decide it.
• Get into a relaxed frame of mind.
• Avoid crisis decisions.
• Don’t be deceived by logic, most problems are full of emotions.
• Don’t expect to be right all the time.
• Don’t be afraid of failure.
• Don’t put off making decisions.
• Try to keep alternative solutions up your sleeve.
• Mull before you make a decision…but once you’ve made a decision move on!

Our Toronto leadership training workshops provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The course will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills courses can help you build your professionalism

Leadership – Supervisor – Tip of the Day

Focus on facts not judgments.  Introduce fact with statements like:

• I observed or I noticed…
• I received feedback from… concerning…
• In reviewing the report or document I can see…

Our Toronto leadership training workshops provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The course will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills courses can help you build your professionalism

Professionalism – Tip of the Day  

Professionalism requires being accountable. Being accountable is a skill that can be learned.  It starts with the way you think.  Accepting that your successes and failures are up to you… because you always have an opportunity to choose how you will respond to any circumstances or events.  While the choice is not always easy; it’s always yours.

Our Toronto based professionalism in the workplace training & development course will enable participants to act with an increased level of mature competence. Workshops can be delivered at your location or in our location in Toronto.

Contact us today to find out how our Toronto based professionalism skills training and other management and communication and leadership skills courses and workshops can help you build your professionalism.

Assertiveness Training – Tip of the Day

Assertiveness requires confidence, however, no one is born with confidence — confidence is acquired and developed…If you learn to be assertive, you can be assured of:

•         Increasing your success
•         Improving your relationships
•         Experiencing less stress/frustration
•         Mastering a transferable skill
•         Improving your personality

Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism.

Project Management Skills – Tip of the Day  

Ensure that anyone involved in carrying out activities to complete a project is involved to some extent in the planning phase.  Involvement builds committment

Our Toronto based project management skills training workshop provides the project management skills for effective project planning and control.

Contact us today to find out how our Toronto based project management skills training and other management and communication and leadership skills courses and workshops can help you build your professionalism

Time Management – Tips of the Week

Time is our most precious resource; it can never be replenished.  Today, we are required to process and produce faster in the same amount of time.

Eleven ideas to increase your success in saving time include:

1. Create a brochure for the most common questions you are asked.
2. Use drafts for emails, letters, memos.
3. Use check lists for repeated activities.
4. Have regular scheduled meeting with your boss
5. Meet at other people desks so you can make a faster exit.
6. Don’t keep a chair at your desk so visitors won’t linger.
7. Use quiet hour for A priorities
8. Use body language that says “don’t interrupt me.  i.e.  – walk quickly;  don’t look up
9. Assert yourself – say no “you caught me at a bad time can it wait until ……”?
10. Clean and organize your work space at the end of each day.
11. Foster independence – help others find answers for themselves.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Project Management Training – Tip of the Day  

Projects fail because the management of the project is not clearly assigned.  One person needs to be responsible for the on-going monitoring of the timing, the costs and the scope of the project to ensure that any changes are incorporated successfully..

Our Toronto based project management skills training workshop provides the project management skills for effective project planning and control.

Contact us today to find out how our Toronto based project management skills training and other management and communication and leadership skills courses and workshops can help you build your professionalism.

Communication Skills – Listening – Tip of the Day

To be an effective listener means to stop talking!  Don’t start talking until the other person stops moving their lips!

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

Time Management – Tip of the Day

Learn the difference between important and urgent. What’s important may not always be appear urgent e.g. planning and relationship building.  What’s appears urgent may not always be important e.g. a ringing phone or an interruption.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills course and other communications skills and leadership training programs and workshops can help you build your professionalism.