Crisis Management

Even with the best plans, crisis can occur.  They provide opportunities for you to demonstrate you ability and talent.

Seven ideas to increase your success in dealing with crisis include:

  1. Stay cool.
  2. Think & plan – – run the crisis like a special project considering possible solutions, time lines, resources, impact, and responsibilities.
  3. Use the extra adrenaline you are generating to find possible solutions.
  4. Have all affected parties participate in generating possible solutions.
  5. Delegate what you can but don’t start another fire.
  6. Ask yourself:  “What’s your A1 priority?”
  7. Set up controls to ensure the situation doesn’t recur.