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Your behaviour determines how others perceive you.  In other words, your actions speak louder than your words.

Five ideas to add to your communication effectiveness include:

1. Be friendly
2. Articulation and enunciate carefully
3. Be sincere
4. Be empathetic
5. Be open to new ideas, processes, ways

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

When adult participate in the discovery process they are more willing to accept new concepts, strategies and techniques.

Three ideas to increase success with training include:

1. Ask questions to engage the learner.
2. Encourage fun and laughter.
3. Let the participants interact.

Our Toronto based  train the trainer training workshop provides the training facilitation skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based training for the trainer skills training and other leadership skills courses and workshops can help you build your professionalism.

Past performance is the best indicator of future performance!

Four examples of behavioural interview questions to ask might include:

1. Tell me about a time when you needed to introduce a change in procedure?
2. Describe a situation when had to solve a problem?
3. Was there a time when you had to challenge the status quo to get a job done?
4. Tell me about a time when you had deal a pressing deadline?

Our behavioural interviewing training provides strategies and techniques to plan for the interview; develop assessment strategy; develop questions and conduct the interview in a professional manner.  The training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communication skills and leadership skills can help you build your professionalism

Organizational skills make a huge difference!

Five ideas to increase your success with managing and organizing your incoming information include:

1. Identify start times and deadlines and schedule them.
2. Remove tasks with no real deadline (ASAP’s) from you workspace.
3. Keep low priority items in a pile of folder and toss or delete them after a reasonable time frame.
4. All work should be done at the lowest possible level – DELEGATE!
5. Minimize the amount of unimportant information sent to you.

Our Toronto based getting and staying organized workshop and our  time management skills training workshop provides the organizing and  time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management and getting organized skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

 Communicating effectively brings the results your seeking.

Six ideas to increase your success in asking include:

1. Be clear.
2. Be specific.
3. Ask the right person.
4. Speal tp the decision-maker.
5. Outline the benefits.
6. Be prepared to compromise or accommodate.

Our communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

Set priorities for information, requests, emails, texts, mail, faxes, memos and telephone calls as well as tasks.

Three ideas to increase your success with managing and organizing your incoming information include:
1.   Use the ABC’s to set priorities:
A – Needs to be done today
B – Has a specific deadline other than today
C – Has no deadline
D – Items you can delegate
E – Items you can eliminate.

2. If an A will take you less than 5 minutes to complete, do it at the time of sorting or receipt.

3. Organize your B’s based on the date you need to start not end the task.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Write right for results!

Four ideas to increase your success with an appropriate writing style include:

1. Use specific language.
   Instead of: Please provide the information as soon as possible.
   Write: Please provide the information by Tuesday morning.
2. Always use words that build your relationship; include please; thank you; appreciate.
3. Identify the action you want the reader to take in your closing sentence.
4. Remember only one subject in each communication.

Our Toronto based business writing skills workshop provides strategies and techniques to sharpen your business writing skills.

Contact us today to find out how our business writing skills training and other communications skills courses and workshops can help you build your professionalism.  Our public workshops take place in Toronto.

 Every project team needs a project leader.

Eight ideas to increase your success with team projects include:

1. Use tools in to follow up and monitor performance.
2. Provide feedback frequently.
3. Record progress
4. Face challenges as a team
5. Pose problems as questions. “How can we…”
6. Generate many possible solutions
7. Learn from mistakes.
8. Recognize continuous improvement.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.  Our public workshops are currently scheduled live online.

When your reader reads your message with their tone, your message may be misunderstood.

Four ideas to increase your success with an appropriate writing tone include:

1. Use “You” instead of “I”. i.e.
   Instead of: We have a new program that we think is very interesting.
   Write: You’ll find our new program very interesting.
2. Use the active approach VS passive approach.
   Instead of: Careful consideration will be given to your request.
   Write: We will give careful consideration to your request.
3. Write with more verbs and fewer nouns.
   Instead of: I have knowledge
   Write: I know
   Instead of: I have reservations
   Write: I doubt
   Instead of: May I make a suggestion
   Write: I suggest
4. Be positive.
   Instead of: We have written twice and to date you have not replied.
   Write: When can we expect your reply?

Our Toronto based business writing skills workshop provides strategies and techniques to sharpen your business writing skills.  The next public business writing skills workshop is scheduled for May 7, 2019

Contact us today to find out how our business writing skills training and other communications skills courses and workshops can help you build your professionalism.  Our public workshops are currently taking place live online.

Productivity, creativity and morale improve when there is a feeling of being part of a team!

Six ideas to increase your success with team projects include:

1. Communicate specific, measurable, relevant and timed goals.
2. Ensure that these goals are understood by all team members.
3. Refer to the goals often.
4. Share the leadership role.
5. Clarify the team members roles and responsibilities.
6. Expect conflict to arise and manage them.
7. Work at finding win/win solutions.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The program will assist you to influence others.  The next leadership training workshop is March 21, 2019

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism