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Communication Skills

Communication Skills

When you question effectively, you:

  • Demonstrate interest and concern
  • Generate new ideas
  • Facilitate learning

 

Four ideas to increase your success in asking questions include:

  1. Create a culture where questions are welcome.  Encourage questions and be open when you respond.
  2. Follow the KISS rule.  Keep your questions short and simple.   One question at a time; not more that twelve words long.
  3. Consider the three “RIGHT’s”:  Is it the right time, right way, right person.
  4. Always start with an open question to encourage others to share.  i.e. “Tell me about…?” or How…? or What…?

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

2016-08-09T16:09:11-04:00September 1st, 2016|Tips of the week|Comments Off on Communication Skills

Leadership Skills

Leadership Skills

Decisions surround leaders every hour of every day.

Five ideas to increase your success in decision-making include:

  1. Realize that you won’t be right all the time.
  2. Failure can lead to greater success.
  3. Don’t procrastinate when making decisions.
  4. Always keep alternative solutions available.
  5. Consider before you make a decision…but once you’ve made a decision move forward.

Our Toronto leadership training workshops provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The course will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills courses can help you build your professionalism

2016-08-09T16:03:13-04:00August 29th, 2016|Tips of the week|Comments Off on Leadership Skills

Assertiveness Skills

Assertiveness Skills-

When the student becomes the teacher it’s most gratifying!  This article was written by one of the participants who attended the assertiveness skills training workshop.  She learnt her lessons well and is able to articulate many of the new behaviours she needs to practice.  https://www.thestar.com/life/2016/08/20/being-assertive-takes-lots-of-practice.html

Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism

 

 

2016-08-26T16:41:50-04:00August 26th, 2016|Tips of the week|Comments Off on Assertiveness Skills

Time Management

Time Management

We sometimes invite people to interrupt us.

Seven ideas to increase your success in reducing invitations to interrupt you include:

  1. Remove the “bait” from your work area i.e. sweets for others to share.
  2. Be less willing to make small talk.
  3. Stop saying – “Drop by any time”
  4. Make yourself less accessible by working with your back to the passageway.
  5. Don’t hesitate to tell people you’re working on a pressing priority
  6. Stop setting a bad example by interrupting others.
  7. Walk with a purpose; move quickly to communicate that you are busy and less inviting.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism

2016-08-09T15:59:42-04:00August 25th, 2016|Tips of the week|Comments Off on Time Management

Communication Skills

Communication Skills

Compliments are nourishment for others.  If work at complementing; others with improve and grow.

Six ideas to increase your success in complimenting people include:

  1. Be specific.   Broad statements like “great job” are not as effective as specific statements like “I appreciate the fact that your reports are always on time.”
  2. Be real.    Compliment when the praise is deserved not just because you are in a good mood.
  3. Be timely.   Make complimenting a priority.
  4. Be daily.    Look for opportunities to make people feel good about themselves each day.
  5. Be singular.    Avoid stringing compliments together.
  6. Be genuine.   Avoid complimenting before making a special request.

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

2016-08-09T15:57:21-04:00August 22nd, 2016|Tips of the week|Comments Off on Communication Skills

Time Management

Time Management  –

There are many tasks demanding your attention.  Identifying the priorities is an premier time management skill to help you work effectively.

Eight ideas to increase your success in focusing on priorities include:

  1. Identify a deadline for every task you need to complete.  This deadline can be imposed by others or self-imposed.  If a deadline is not communicated; request one.  If need be, negotiate the deadline to ensure it is do-able.
  2. Include activities related to larger projects in the above process.
  3. Identify the start time required to complete your tasks on time.  Include a buffer for high profile and/or time consuming tasks.
  4. Remove tasks that have no deadline i.e. reports that need to be read, articles of interest etc. from your immediate work area.  Store them out of sight.
  5. Identify the tasks that need to be completed today…. these are your “A” priorities”.
  6. Organize the tasks that need to be started on another day in order of their start date… these are your “B” priorities.
  7. Work only on your “A’s” until all of them are complete.
  8.  If time permits work on the “B” that next needs to be started.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

2016-08-09T15:54:28-04:00August 18th, 2016|Tips of the week|Comments Off on Time Management

Leadership Skills

Leadership Skills

Decision-making is an essential skill.

Six ideas to increase your success in decision-making include:

  1. Distinguish large from small decisions.
  2. Delegate as many of the smaller decisions you can.
  3. Investigate all aspects of a problem before trying to decide.
  4. Get into a relaxed mode.
  5. Avoid crisis decision-making.
  6. Don’t be ruled by logic alone; most problems are full of emotions.

Our Toronto leadership training workshops provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The course will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills courses can help you build your professionalism

2016-08-09T15:51:19-04:00August 15th, 2016|Tips of the week|Comments Off on Leadership Skills

Presentations Skills

Presentations Skills –

Some people who have something to say and can’t; others nothing to say and keep saying it.

Six ideas to increase your effectiveness in presenting your ideas include:

  1. Be Prepared -. Practice with a tape recorder or videotape yourself.
  2. Use personal examples and stories in your speech whenever possible.
  3. Relax – focus on your message and not the audience.
  4. Maintain eye contact with the audience. – 2-3 seconds per person
  5. Use gestures fro emphasis.
  6. Use natural humor – there’s no need to be a comedian.

Our presentation skills workshop enhance your ability to address a meeting or speak in front of a client or group and communicate your professionalism.   This training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

2016-07-11T21:17:02-04:00August 11th, 2016|Tips of the week|Comments Off on Presentations Skills

Time Management

Time Management

Are you interrupting yourself?

Three ideas to increase your success in minimizing interrupting yourself include:

  1. Turn off your email alert.
  2. Allow your telephone calls to go to voice mail if they are not the priority.
  3. Prevent potential crisis by planning and using time lines.Our time management skills training workshop provides the time management skills essential focus on the areas that will result in the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism skills and leadership courses and workshops can help you build your professionalism

2016-07-11T21:15:20-04:00August 8th, 2016|Tips of the week|Comments Off on Time Management