Tips of the week

Leadership

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Leadership –

We can’t motivate others; we can create motivational climate where it feels good to work.

Seven of the most effective leadership behaviours include:

  • Tell the truth
  • Make decisions
  • Lead by example
  • Delegate interesting projects
  • Recognize the value of others
  • Be objective
  • Tolerate disagreement

 

Our leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.


Leadership Skills – Feedback

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Leadership Skills – Feedback –

 Letting people know how they’re doing or what you need is an important leadership responsibility

 Five ideas to increase success with feedback include:

    1. When giving feedback, identify “actual” past behaviour.
    2. Focus on facts; never on judgments.
    3. Always ask… don’t give them the solution.  Allow them identify the solutions to problems.
    4. Ask:  Is there a reason?  Is there an explanation?
    5. Focus on the future. Ask, “What can be done to fix it for the future?”

 

Our Toronto based leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.


Time Management – Interruptions

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Time Management – Interruptions –

You may be guilty of interrupting yourself frequently throughout the day!

Four ideas to increase your success in minimizing interrupting yourself include:

  1. Get rid of the clutter in your work space.
  2. Before you start any task, get all of the required materials, equipment etc. ready
  3. Always finish whatever you start before starting a new task.
  4. Get rid of bait – treats that you leave out to invite others to drop by.

Our time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

 

 


Leadership Skills – Coaching

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Leadership Skills – Coaching –

Anyone in a leadership position knows how satisfying it is to improve the performance of a team member through coaching!

Six ideas to increase success with coaching include:

    1. Be honesty
    2. Be clear
    3. Be objective
    4. Leading by example
    5. Recognizing improvement
    6. Accept disagreement

 

Our Toronto based leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.


Time Management

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Time Management –

Practicing effective time management is directly related to success! While actually managing time is a myth; deciding how to spend your available time is achievable.

Commit to being more effective.

Three ideas to increase success with Time Management include:

  1. Only use one planning calendar.
  2. Keep your calendar available at all times.
  3. Use post its notes in varying sizes and colours for activities that are repeated weekly or monthly.

Our time management skills training workshop provides the time management skills essential to zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our time management training skills course and other communications skills and leadership training programs and workshops can help you build your professionalism. Our public workshops take place in Toronto.


Communication Skills – Listening

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Communication Skills – Listening –

Working at listening is harder than it sounds. We are so used to multitasking that staying focused is a real effort!

Six ideas to increase success with listening include:

  1. Listen with more that your ears. Listen with your eyes and your heart to determine intension..
  2. Make notes. Relying on memory is risky.
  3. Be open minded especially if you don’t agree… there may be more share interest than you initially realize.
  4. Be objective. Overcome your biases and prejudices.
  5. Clarify and confirm by paraphrasing.
  6. Also paraphrase to demonstrate that you understand.

Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.

We can help you build your professionalism! Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.


Assertiveness Skills –

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Assertiveness Skills –

Being assertive means being respectful, being realistic, and being responsible.

It’s a learned communication skill that will minimize conflict, build your confidence and greatly improve relationships

Six tips to help you become to be more assertive.

  1. Listen with empathy. Try to understand the other person’s point of view.
  2. Agree to disagree periodically. Having a different point of view after discussion is acceptable.
  3. Stay calm. Relax your face; speak in your normal un-emotional voice.
  4. Use a problem-solving approach. Work to see the other person as your friend not your enemy. Think win/win
  5. Use ‘I’ language. Use statements that include ‘I’ e.g. ‘I think’ or ‘I feel’; try to eliminate “You” from your statements.
  6. Practice patience… work at lengthening your fuse.

Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.

 

Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism


Leadership Skills – Team Building

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Leadership Skills – Team Building

A perfect team is rarely a reality!

Building effective teams is an ongoing requirement of successful team leaders.

Seven ideas to build effective teams include:

    1. Allowing team members to improve the way things are done.
    2. Share team goals… make sure that team members answers the question “Why are we here?” in the same way.
    3. Building members self esteem; make them feel good about themselves.
    4. Encourage; recognize; forgive.
    5. Walk the talk – align your behaviors with your actions.
    6. Value a unique relationship with each team member; there can be no favourites.
    7. Continue to develop yourself; learning, growing, changing, improving.

 

Our leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training courses and other management skills and communication seminars and workshops can help you build your professionalism.


Communication Skills – Listening

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Communication Skills – Listening –

Listening needs to be a singular act. We are so used to multitasking and have increased our activity levels so dramatically. Listening has become the most under used communications skill.  We need to re-learn the art of effective listening.

Nine ideas to increase success with listening include:

  1. Clear your thoughts.
  2. See each interaction as an opportunity – you can never learn less.
  3. Work at listening for ideas.
  4. Take responsibility for listening.  If a speaker is boring or repetitive take notes to say focused.
  5. Confirm and clarify when appropriate
  6. Maintain eye contact.
  7. Maintain positive facial expression & posture.
  8. Provide non-verbal signals like nodding to demonstrate interest.

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Build your professionalism with our communication skills training and other management and leadership courses and workshops and seminars.


Project Management Skills

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Project Management Skills –

Applying knowledge, skills and techniques to execute projects effectively is what project management is all about.

Two ideas to increase success with projects include:

  1. Develop a plan before you consider implementing any actions. The purpose of the plan is to:
    • Clarify responsibilities, and roles of the team members
    • Specify how the project will be managed with respect to time, cost and performance
    • Summarize the resources needed (human, electronic, external, physical)
  1. Use the following tools to manage your projects:
    • Project team cooperation checklist
    • Planning and organizing checklist
    • Responsibility assignment matrix
    • Gnatt charts
    • Critical Path Mapping
    • Contingency planning charts
    • Follow up evaluation questions

Our project management skills training workshop provides the project management skills for effective project planning and control.

Contact us today to find out how our Toronto based project management skills training and other management courses and communication skills and leadership skills workshops can help you build your professionalism.