Tips of the week

/Tips of the week

Assertiveness Skills

Assertiveness Skills

Being assertive means being respectful, being realistic, and being responsible.

It’s a learned communication skill that will minimize conflict, build your confidence and greatly improve relationships Six tips to help you become to be more assertive.

  1. Listen with empathy. Try to understand the other person’s point of view.
  2. Agree to disagree periodically. Having a different point of view after discussion is acceptable.
  3. Stay calm. Relax your face; speak in your normal un-emotional voice.
  4. Use a problem-solving approach. Work to see the other person as your friend not your enemy. Think win/win
  5. Use ‘I’ language. Use statements that include ‘I’ e.g. ‘I think’ or ‘I feel’; try to eliminate “You” from your statements.
  6. Practice patience… work at lengthening your fuse.

Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism

2017-06-28T15:39:13+00:00 July 6th, 2017|Tips of the week|Comments Off on Assertiveness Skills

Communication Skills – Be Positive

Communication Skills – Be Positive –

Be the captain of your thoughts! Remember, you are what you think.  While we may have negative thoughts because it’s part of our nature, the faster you switch the, to positive thoughts the better!

Positive thinking is proven to lead to fewer problems, less stress, improved health and greater success.

Own your thinking! Make it work for you!. Find and focus on positive factors that do exist.

Four ideas to increase success with overcoming negativity include:

  1. Change: “I want to… but… “       To:  I want to… and…
  2. Change: “I can’t… because…”                To: “I won’t… because…”
  3. Change: “If it weren’t for… I would…”      To: “I won’t… because…”
  4. Change: “I have to… because…”            To: “I choose to… because…”

Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.

We can help you build your professionalism! Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.

2017-06-21T12:12:46+00:00 July 4th, 2017|Tips of the week|Comments Off on Communication Skills – Be Positive

Time Management

Time Management –

Whenever we overcommit we increase our increase level of stress and the potential problems related to the quality or our work, quantity we can deliver and deadlines we can meet..

Seven reasons you may overcommit include:

  • Wanting to impress people
  • Feeling obligated
  • Under estimating the time required to complete a tack
  • Over-estimating the time you can devote
  • Preferring to start projects more than finish them
  • Having difficulty saying no
  • Earning money/commission based on your productivity

 

Our time management skills training workshop provides the time management skills essential zero in on areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

2017-06-21T12:08:33+00:00 June 29th, 2017|Tips of the week|Comments Off on Time Management

Leadership

Leadership –

We can’t motivate others; we can create motivational climate where it feels good to work.

Seven of the most effective leadership behaviours include:

  • Tell the truth
  • Make decisions
  • Lead by example
  • Delegate interesting projects
  • Recognize the value of others
  • Be objective
  • Tolerate disagreement

 

Our leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.

2017-06-28T15:37:12+00:00 June 26th, 2017|Tips of the week|Comments Off on Leadership

Leadership Skills – Feedback

Leadership Skills – Feedback –

 Letting people know how they’re doing or what you need is an important leadership responsibility

 Five ideas to increase success with feedback include:

    1. When giving feedback, identify “actual” past behaviour.
    2. Focus on facts; never on judgments.
    3. Always ask… don’t give them the solution.  Allow them identify the solutions to problems.
    4. Ask:  Is there a reason?  Is there an explanation?
    5. Focus on the future. Ask, “What can be done to fix it for the future?”

 

Our Toronto based leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.

2017-06-14T12:53:31+00:00 June 22nd, 2017|Tips of the week|Comments Off on Leadership Skills – Feedback

Time Management – Interruptions

Time Management – Interruptions –

You may be guilty of interrupting yourself frequently throughout the day!

Four ideas to increase your success in minimizing interrupting yourself include:

  1. Get rid of the clutter in your work space.
  2. Before you start any task, get all of the required materials, equipment etc. ready
  3. Always finish whatever you start before starting a new task.
  4. Get rid of bait – treats that you leave out to invite others to drop by.

Our time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

 

 

2017-06-07T12:36:06+00:00 June 19th, 2017|Tips of the week|Comments Off on Time Management – Interruptions

Leadership Skills – Coaching

Leadership Skills – Coaching –

Anyone in a leadership position knows how satisfying it is to improve the performance of a team member through coaching!

Six ideas to increase success with coaching include:

    1. Be honesty
    2. Be clear
    3. Be objective
    4. Leading by example
    5. Recognizing improvement
    6. Accept disagreement

 

Our Toronto based leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.

2017-06-07T12:33:15+00:00 June 15th, 2017|Tips of the week|Comments Off on Leadership Skills – Coaching

Time Management

Time Management –

Practicing effective time management is directly related to success! While actually managing time is a myth; deciding how to spend your available time is achievable.

Commit to being more effective.

Three ideas to increase success with Time Management include:

  1. Only use one planning calendar.
  2. Keep your calendar available at all times.
  3. Use post its notes in varying sizes and colours for activities that are repeated weekly or monthly.

Our time management skills training workshop provides the time management skills essential to zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our time management training skills course and other communications skills and leadership training programs and workshops can help you build your professionalism. Our public workshops take place in Toronto.

2017-05-31T12:42:53+00:00 June 12th, 2017|Tips of the week|Comments Off on Time Management

Communication Skills – Listening

Communication Skills – Listening –

Working at listening is harder than it sounds. We are so used to multitasking that staying focused is a real effort!

Six ideas to increase success with listening include:

  1. Listen with more that your ears. Listen with your eyes and your heart to determine intension..
  2. Make notes. Relying on memory is risky.
  3. Be open minded especially if you don’t agree… there may be more share interest than you initially realize.
  4. Be objective. Overcome your biases and prejudices.
  5. Clarify and confirm by paraphrasing.
  6. Also paraphrase to demonstrate that you understand.

Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.

We can help you build your professionalism! Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.

2017-05-31T12:40:37+00:00 June 8th, 2017|Tips of the week|Comments Off on Communication Skills – Listening

Assertiveness Skills –

Assertiveness Skills –

Being assertive means being respectful, being realistic, and being responsible.

It’s a learned communication skill that will minimize conflict, build your confidence and greatly improve relationships

Six tips to help you become to be more assertive.

  1. Listen with empathy. Try to understand the other person’s point of view.
  2. Agree to disagree periodically. Having a different point of view after discussion is acceptable.
  3. Stay calm. Relax your face; speak in your normal un-emotional voice.
  4. Use a problem-solving approach. Work to see the other person as your friend not your enemy. Think win/win
  5. Use ‘I’ language. Use statements that include ‘I’ e.g. ‘I think’ or ‘I feel’; try to eliminate “You” from your statements.
  6. Practice patience… work at lengthening your fuse.

Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.

 

Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism

2017-06-28T15:35:32+00:00 June 6th, 2017|Tips of the week|Comments Off on Assertiveness Skills –