Communication Skills

Being diplomatic is an essential skill.

Five ideas to increase your success being diplomatically include:

1. Restate the other person’s position to show understanding.
2. Value their position. Say, “I can see the benefit of…”
3. Follow with “however”… never use “but, before sharing your position.
4. Discuss differing opinions, strategies, options or recommendations.
5. Sound like you care.

Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.

We can help you build your professionalism!  Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.