Leadership – Conflict

Leadership – Conflict –

 

Conflict can lead to innovation and increased effectiveness.

Six ideas to increase your success in dealing with conflict include:

  1. Give the process time.
  2. Don’t add stress by forcing decisions.
  3. Find common ground.
  4. Focus on what is being said, not on the way it is said.
  5. Delivery style, facial expression or the tone of voice can be misinterpreted.
  6. Always remain unemotional, problem-solving oriented.

Our conflict management training provides strategies and techniques to resolve conflict in everyday situations.  Our conflicts resolution in a union environment workshop is specific designed for handling challenging union issues.   Each training courses can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

2019-03-06T13:04:45-05:00March 14th, 2019|Tips of the week|0 Comments