Conflict can positive! It can result in innovation and/or increased effectiveness.
Five ideas to increase your success in dealing with conflict include:
- Recognize that conflict management requires time.
- Never force decisions.
- Look for shared goals.
- Focus on the other person’s intention, not their manner.
- Remain unemotional and problem-solving oriented no matter what!
Our conflict management training provides strategies and techniques to resolve conflict in everyday situations. Our conflicts resolution in a union environment workshop is specific designed for handling challenging union issues. Each training courses can be delivered at your location or in our location in Toronto.
Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.