Tips of the week

Leadership Skills

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Leadership Skills –

The most common feedback is no feedback! Let people know how they’re doing and what you need.

Five ideas to increase success with providing effective feedback include:

  1. Stick to facts! Make your feedback neutral, free of value judgments.
  2. Provide feedback as quickly as possible.
  3. Provide feedback often.  Try to give positive feedback everyday!
  4. Focus on important areas of performance.
  5. Ensure that feedback is accurate, concise and easy understand.

Our leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.


Communication Skills

Posted on by skestenberg in Tips of the week Comments Off on Communication Skills

Communication Skills

Communication is personal!

Three ideas to increase communication skills include:

  1. Use people’s by name at least once in any interaction (face-to-face, written, telephone)
  2. Try to refer to a personal situation
  3. Make people feel good about themselves; be liberal with compliments Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.

We can help you build your professionalism! Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.


Assertiveness Skills

Posted on by skestenberg in Tips of the week Comments Off on Assertiveness Skills

Assertiveness Skills

Being assertive means being respectful, being realistic, and being responsible.

It’s a learned communication skill that will minimize conflict, build your confidence and greatly improve relationships Six tips to help you become to be more assertive.

  1. Listen with empathy. Try to understand the other person’s point of view.
  2. Agree to disagree periodically. Having a different point of view after discussion is acceptable.
  3. Stay calm. Relax your face; speak in your normal un-emotional voice.
  4. Use a problem-solving approach. Work to see the other person as your friend not your enemy. Think win/win
  5. Use ‘I’ language. Use statements that include ‘I’ e.g. ‘I think’ or ‘I feel’; try to eliminate “You” from your statements.
  6. Practice patience… work at lengthening your fuse.

Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism


Communication Skills – Be Positive

Posted on by skestenberg in Tips of the week Comments Off on Communication Skills – Be Positive

Communication Skills – Be Positive –

Be the captain of your thoughts! Remember, you are what you think.  While we may have negative thoughts because it’s part of our nature, the faster you switch the, to positive thoughts the better!

Positive thinking is proven to lead to fewer problems, less stress, improved health and greater success.

Own your thinking! Make it work for you!. Find and focus on positive factors that do exist.

Four ideas to increase success with overcoming negativity include:

  1. Change: “I want to… but… “       To:  I want to… and…
  2. Change: “I can’t… because…”                To: “I won’t… because…”
  3. Change: “If it weren’t for… I would…”      To: “I won’t… because…”
  4. Change: “I have to… because…”            To: “I choose to… because…”

Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.

We can help you build your professionalism! Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.


Time Management

Posted on by skestenberg in Tips of the week Comments Off on Time Management

Time Management –

Whenever we overcommit we increase our increase level of stress and the potential problems related to the quality or our work, quantity we can deliver and deadlines we can meet..

Seven reasons you may overcommit include:

  • Wanting to impress people
  • Feeling obligated
  • Under estimating the time required to complete a tack
  • Over-estimating the time you can devote
  • Preferring to start projects more than finish them
  • Having difficulty saying no
  • Earning money/commission based on your productivity

 

Our time management skills training workshop provides the time management skills essential zero in on areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.


Leadership

Posted on by skestenberg in Tips of the week Comments Off on Leadership

Leadership –

We can’t motivate others; we can create motivational climate where it feels good to work.

Seven of the most effective leadership behaviours include:

  • Tell the truth
  • Make decisions
  • Lead by example
  • Delegate interesting projects
  • Recognize the value of others
  • Be objective
  • Tolerate disagreement

 

Our leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.


Leadership Skills – Feedback

Posted on by skestenberg in Tips of the week Comments Off on Leadership Skills – Feedback

Leadership Skills – Feedback –

 Letting people know how they’re doing or what you need is an important leadership responsibility

 Five ideas to increase success with feedback include:

    1. When giving feedback, identify “actual” past behaviour.
    2. Focus on facts; never on judgments.
    3. Always ask… don’t give them the solution.  Allow them identify the solutions to problems.
    4. Ask:  Is there a reason?  Is there an explanation?
    5. Focus on the future. Ask, “What can be done to fix it for the future?”

 

Our Toronto based leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.


Time Management – Interruptions

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Time Management – Interruptions –

You may be guilty of interrupting yourself frequently throughout the day!

Four ideas to increase your success in minimizing interrupting yourself include:

  1. Get rid of the clutter in your work space.
  2. Before you start any task, get all of the required materials, equipment etc. ready
  3. Always finish whatever you start before starting a new task.
  4. Get rid of bait – treats that you leave out to invite others to drop by.

Our time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

 

 


Leadership Skills – Coaching

Posted on by skestenberg in Tips of the week Comments Off on Leadership Skills – Coaching

Leadership Skills – Coaching –

Anyone in a leadership position knows how satisfying it is to improve the performance of a team member through coaching!

Six ideas to increase success with coaching include:

    1. Be honesty
    2. Be clear
    3. Be objective
    4. Leading by example
    5. Recognizing improvement
    6. Accept disagreement

 

Our Toronto based leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.


Time Management

Posted on by skestenberg in Tips of the week Comments Off on Time Management

Time Management –

Practicing effective time management is directly related to success! While actually managing time is a myth; deciding how to spend your available time is achievable.

Commit to being more effective.

Three ideas to increase success with Time Management include:

  1. Only use one planning calendar.
  2. Keep your calendar available at all times.
  3. Use post its notes in varying sizes and colours for activities that are repeated weekly or monthly.

Our time management skills training workshop provides the time management skills essential to zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our time management training skills course and other communications skills and leadership training programs and workshops can help you build your professionalism. Our public workshops take place in Toronto.