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Eight ideas to increase your ability to listen effectively:

1. Demonstrate understanding by repeating what was said.
2. Ask for additional clarity.
3. Request examples.
4. Put yourself in their shoes.
5. Be open to new learning.
6. Be accepting of new ideas.
7. Focus on the meaning behind the words.
8. Question when what is said is not clear because of the vocal tone.
9. Always look for the real meaning.

Our Toronto based communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

Reduce procrastination to become more productive!

Five ideas to increase your success include:

1. Know exactly which tasks have to be completed each day.
2. Finish all of your “top” priorities before starting any other tasks.
3. Assign a specific deadline to every additional task you receive
4. Never accept or assign “as soon as possible” as a deadline..
5. Organize tasks that do not have to be completed today by the date they need to be started not by the date they need to be finished.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism

Great habits are the key to success with regard to time management.  Actually managing time is not possible!  Managing yourself also know as being disciplined is the only strategy that works!

Four ideas to increase your success include:

1. Keep track of all you “To Do’s” in planner on the specific day you will start them.
2. Include activities that are related to both your short term and long term goals or projects.
3. Make certain to decide when you need to start a task… could be days or weeks before the actual deadline.
4. Complete your activities based on the start time not the completion deadline

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Six ideas to increase success include:

1. Plan to stay calm before you begin discussion with a difficult people.
2. Slow your breathing down.
3. Allow a pause each time before you speak.
4. Fix the problem; don’t fix the blame.
5. Examine any potential reasons for your emotions;
6. Reframe the situation until you can see the other person’s perspective

Our Toronto based Dealing with Difficult People skills training workshop and our Developing Emotional Intelligence skills training workshop provide the skills to master challenging situations.

Contact us today to find out how our Toronto based leadership skills training and other communications skills courses and workshops can help you build your professionalism.

Two-way discussions help to minimize misunderstandings.

Six ideas to increase your success include:

1. Use ”how” or “tell me” questions to gather information,
2. Know that when you get information you actually get power.
3. Only 7% of your message comes from words… the rest comes from the way you sound, look and behave.
4. Your perception or their perception can be a barrier to effective communication.
5. Work to understand the intended message when your perceptions may be competing.
6. Know your biases and prejudices and work to overcome them.

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

Communication Skills is known to be the biggest problem in every organization.

Four ideas to increase your communication success include:

1. Know that effective communication is a process.  What that means is that it’s important to engage in a back and forth interaction/discussion with the other person until actual understanding is transferred.
2. Demonstrate your understanding by paraphrasing, i.e. repeating what you think the other person is saying
3. Ask them to paraphrase you to demonstrates their understanding.
4. Before you disagree with anyone, paraphrase to show them you understand their position.

Our Toronto based Communication skills training workshop provides the communication skills for interacting positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

Expect resistance to change as it’s the natural response. Be ready to overcome the resistance by following a formula to introduce change.

Eight ideas to increase success include:

1. Participation leads to commitment so involve people in the planning process as soon as possible.
2. Explain the change and why the change is necessary.
3. Focus on the benefits of the change to the individual(s).
4. Outline how the change will impact.
5. Highlight the careful thought you have given before making the decision..
6. Ask if they have any concerns.
7. Ask if they have any questions.
8. Ask for their support, i.e. “Can I count on you to make this change?”

Our Toronto based Dealing with Difficult People skills training workshop and our Developing Emotional Intelligence skills training workshop provide the skills to master challenging situations.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism

Improving your listening skills will improve your professional and personal success.

Five ways to listener more effectively include:

1. Look directly at the speaker.
2. Give full attention; avoid distractions.
3. Sit or stand straight; it helps you to stay focused;
4. Encourage the speaker by commenting e.g.: “I see”, “That’s interesting”
5. Value the speaker by asking questions e.g. “Tell me more” “Then what?” “Please go on.”

Our Toronto based Communication skills training workshop provides the communication skills for interacting positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

Don’t extend the conflict.

Seven ideas to increase success with Dealing With Difficult People include:

1. Forget the negative interaction quickly.
2. Take your mind to what makes you happy.
3. Make your happiness come from inside you, not from others.
4. Get rest, nutrition and strength to handle challenges.
5. Spend time with positive people and experiences
6. Focus on facts.
7. Be willing to forgive.

Our Toronto based Dealing with Difficult People skills training workshop and our Developing Emotional Intelligence skills training workshop provide the skills to master challenging situations.

Contact us today to find out how our Toronto based professional development skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

June 13, 2019

Know that you’re a success when you answer yes to the following two questions:

• Are you happy with the way you spend your time?
• Are you happy with your relationships?

Nine ideas to increase your personal success include:

1. Take responsibility for what you’re doing;
2. Take responsibility for how you’re behaving,
3. Take responsibility for how you’re responding
4. Take responsibility for how you’re thinking.
5. Take responsibility for what you say.
6. Switch from reacting to the pro-active mode.
7. Accept that you can make choices.
8. Increase your self-esteem to increase your productivity.
9. Remind yourself “five things that are good about you” frequently throughout every day.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism