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Project Management Skills

Project Management Skills –

 

Project Management means using specific knowledge, skills and techniques

Two ideas to increase success with projects include:

  1. Develop a plan before you start implementing any actions. The goal of your plan is to:
  • Clarify responsibilities and roles of the project team
  • Outline how the project will be completed with regards to time, cost and performance
  • Document the resources needed (human, electronic, external, physical)
  1. Use the following tools to manage your projects:
  • Team cooperation checklist
  • Planning and organizing checklist
  • Responsibility assignment matrix
  • Gnatt charts
  • Critical Path Mapping
  • Contingency planning charts
  • Follow up evaluation questions

Our project management skills training workshop provides the project management skills for effective project planning and control.

Contact us today to find out how our Toronto based project management skills training and other management courses and communication skills and leadership skills workshops can help you build your professionalism.

2019-09-11T12:52:29-04:00September 19th, 2019|Tips of the week|0 Comments

Leadership – Increasing Team Cooperation

Leadership – Increasing Team Cooperation –

 

Increase productivity and success by instilling a team spirit. Build a cooperative climate by focusing effort on understanding.

Six ideas to increase success with team cooperation include:

  1. Communicate the problems team members face
  2. Ask for help in order to help team members to make their best contribution.
  3. Discuss issues and problems openly in team meetings.
  4. Watch how team members treat each other.
  5. Make respect the foundation for all of your communication.
  6. Apply a specific problem-solving model to help find solutions

 

Our Toronto based Leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us to build your professionalism! Find out how our Toronto based leadership skills training program and other management skills and communication courses and workshops can help.

2019-09-04T14:01:50-04:00September 16th, 2019|Tips of the week|0 Comments

Project Management Skills

Project Management Skills –

 

The key to effective project management is to create and respect objectives, schedules and budgets.

Two ideas to increase success with projects include knowing that:

  1. Each project needs a project owner. A person or a committee need to be responsible for:
  • Approving the team
  • Defining the responsibilities
  • Providing information
  • Providing resources
  • Clarifying important issues
  • Communication between departments
  1. Each project needs a clear statement of the expected outcomes, the approach, the timelines and the budget.  Do not start the planning until you have a scope statement that has the sponsor’s approval.

 

Our project management skills training workshop provides the project management skills for effective project planning and control.

Contact us today to find out how our Toronto based project management skills training and other management courses and communication skills and leadership skills workshops can help you build your professionalism.

2019-09-04T14:00:10-04:00September 12th, 2019|Tips of the week|0 Comments

Leadership – Increasing Team Cooperation

Leadership – Increasing Team Cooperation –

 

To create and maintain a winning organization, work on building team spirit. Nothing ensures a cooperative climate better than great relationships. Direct your team’s effort to understand and help each other.

Three ideas to increase success with team cooperation include:

  1. Make sure that everyone on the team is aware of the big picture.
  2. Make sure that everyone on the team knows how they can contribute to the solution.
  3. Make sure that everyone on the team works at valuing of contributions of the other team members.

 

Our Toronto based Leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our leadership skills training and other management skills and communication courses workshops and seminars can help you build your professionalism.

2019-09-04T13:58:44-04:00September 9th, 2019|Tips of the week|0 Comments

Negotiating Skills

Negotiating Skills –

 

Negotiation.is happening all the time!

Seven ideas to increase negotiating success include:

  1. Identify your limits – Know “when to fold ‘em”; know when to walk away.
  2. Use silence as a technique to get more information
  3. Know that information is power.
  4. Think of compromise only as your fallback strategy if something is important to you.
  5. Use collaboration when something is important to you.
  6. Discover common ground and mutual benefits
  7. Ask questions like:
    • What will it take to make a deal?
    • What will it take to fix this conflict?
    • What will it take to gain your trust?
    • What will it take to make you happy you?
    • What will it take to resolve this?

 

Our Toronto based Negotiating skills training workshop takes the mystery out of negotiating. Focus on understanding five negotiating strategies and counter strategies and developing techniques to handle negotiations.

Contact us today to find out how our Toronto based Negotiating skills training and other management skills and leadership seminars, courses and workshops can help you build your professionalism.

2019-08-28T12:47:15-04:00September 5th, 2019|Tips of the week|0 Comments

Leadership Skills – Providing Feedback

Leadership Skills – Providing Feedback –

Deliver helpful feedback well and it will:

  1. Let people know how they’re doing
  2. Show you’re there to help
  3. Provide recognition
  4. Provide support
  5. Increase morale
  6. Boost motivation
  7. Fix performance problems

Our Toronto based Leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses, seminars and workshops can help you build your professionalism.

2019-08-28T12:44:57-04:00September 2nd, 2019|Tips of the week|0 Comments

Communication Skills

Communication Skills –

 

Lasting impressions are practically instant! Perceptions about you can be made based on your appearance and behaviours; clothing, facial expression, body language and manners.

 

Six ideas to increase your first impression communication success include:

  1. Maintain eye contact for 2 to 3 seconds.
  2. Focus on their eyes until you’ve determined their colour.
  3. Build rapport by using their name.
  4. Use short sentences.  Brevity is a skill!
  5. Provide only 3 sentences at a time.
  6. Only elaborate only more detail is requested.

 

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

2019-08-21T13:22:09-04:00August 29th, 2019|Tips of the week|0 Comments

Customer Service – Handling Complaints

Customer Service – Handling Complaints –

 

Value customers who complain. Their feedback can provide an opportunity to improve.  Thank them for sharing their concerns.

Five ideas to increase customer service success include:

  1. Don’t justify past actions
  2. Don’t blame anyone.
  3. Ask questions to gather all the relevant information.
  4. Make no assumptions.
  5. Agree on a course of action to resolve the issue with them.

 

Our Toronto based Customer Service skills training workshop provides the skills to create winning interactions with your most valuable resource.

Contact us today to find out how our Toronto based customer skills training and other management skills and leadership courses and workshops can help you build your professionalism.

2019-08-21T13:21:02-04:00August 26th, 2019|Tips of the week|0 Comments

Negotiating Skills

Negotiating Skills –

 

Everything can be negotiated!

Six ideas to increase negotiating success include:

  1. Identify your main goal?
  2. Focus on what’s important and what’s not.
  3. Figure out the other person’s goal.
  4. Think of questions to help them identify their goals.
  5. Never assume
  6. Ask questions to check your understanding.
  7. Find mutual benefits to help the other person to see the value of your position.

 

Our Toronto based Negotiating skills training workshop takes the mystery out of negotiating. Focus on understanding five negotiating strategies and counter strategies and developing techniques to handle negotiations.

Contact us today to find out how our Toronto based Negotiating skills training and other management skills and leadership courses and workshops can help you build your professionalism.

2019-08-21T13:19:27-04:00August 22nd, 2019|Tips of the week|0 Comments

Communication Skills

Communication Skills –

 

It takes just 90 seconds to make a memorable impression!

 

Eight ideas to increase your communication success with a first impression include:

  1. Dress as well as they do of you want to impress.
  2. Start more dressed up; It’s always easier to dress down if you need.
  3. Get feedback from people you trust on the quality of your handshake
  4. Punctuality is noticed.
  5. Smile warmly.
  6. Be sincere
  7. Be real
  8. Let your confidence eliminate any initial resistance.

 

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

2019-08-13T11:56:05-04:00August 19th, 2019|Tips of the week|0 Comments