skestenberg

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Business Writing

Improve results by improving your business writing skills!

Nine ideas to increase your success business writing include:

  1. Get to the point.
  2. Skip jargon.
  3. Edit at least twice (the number of times should relate to the importance).
  4. Use names and numbers.
  5. Keep samples and templates.
  6. Avoid formality.
  7. Describe benefits to the reader.
  8. End with the request for action you want the reader to complete.
  9. Proofread after you write, and after a period of time if it’s an important communication.

Our Toronto based business writing skills workshop provides strategies and techniques to sharpen your business writing skills.

Contact us today to find out how our business writing skills training and other communications skills courses and workshops can help you build your professionalism.  Our public workshops take place in Toronto.

2022-03-30T15:24:57-04:00April 11th, 2022|Tips of the week|0 Comments

Communication Skills

Being diplomatic is an essential skill.

Five ideas to increase your success being diplomatically include:

  1. Restate the other person’s position to show understanding.
  2. Value their position. Say, “I can see the benefit of…”
  3. Follow with “however”… never use “but, before sharing your position.
  4. Discuss differing opinions, strategies, options or recommendations.
  5. Sound like you care.

Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.

We can help you build your professionalism!  Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.

2022-03-30T15:19:27-04:00April 7th, 2022|Tips of the week|0 Comments

Leadership Skills

No feedback is the most common feedback.  Feedback is essential for effectiveness.

Seven ideas to increase success with providing effective feedback include:

  1. Communicate facts; refrain from judgments.
  2. Provide feedback as soon as possible.
  3. Provide feedback often.
  4. Provide positive as often as possible feedback.
  5. Comment on important areas.
  6. Be sure your feedback is understood.
  7. Be brief.

Our leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.

2022-03-30T15:12:57-04:00April 4th, 2022|Tips of the week|0 Comments

Communication Skills

Communication is too often a problem!  The better the rapport; the better the communication!

Five ideas to increase communication skills include:

  1. Use names at least once in any communication.
  2. Compliment often.
  3. Remain unemotional.
  4. Focus on problem-solving.
  5. Withhold your advice or opinion unless you’re getting paid for it.

    Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.

We can help you build your professionalism!  Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.

2022-03-30T15:06:34-04:00March 31st, 2022|Tips of the week|0 Comments

Assertiveness Skills

Being assertive mean being respectful, realistic, and responsible.

Assertiveness is  a communication skill that can only be learned,  no one is born with it.  By being assertive, you can minimize conflict, build confidence and improve relationships .

Ten tips to help you become to be more assertive.

  1. Work to understand the other person’s perspective.
  2. Know that it’s OK to disagree.
  3. Listen to differing points of view.
  4. Stay un-emotional.
  5. Stay problem-solving oriented.
  6. Treat the other person like your friend.
  7. Look for win/win outcomes.
  8. Use ‘I’ language statements e.g. ‘I think’ or ‘I feel’;
  9. Remove “You” from your statements.
  10. Practice being patient… lengthen your fuse.

Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism

2022-03-22T15:30:09-04:00March 28th, 2022|Tips of the week|0 Comments

Communication Skills – Stay Positive

Health and success are affected by seeing, thinking, being positive

Find the positive; minimize the negative!

Four ideas to increase success with overcoming negativity include:

  1. Stop saying: “I want to… but… “                      Say:  I want to… and…
  2. Stop saying: “I can’t… because…”                Say: “I won’t… because…”
  3. Stop saying: “If it weren’t for… I would…”      Say: “I won’t… because…”
  4. Stop saying: “I have to… because…”            Say: “I choose to… because…”

Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.

We can help you build your professionalism!  Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.

2022-03-22T15:26:18-04:00March 24th, 2022|Tips of the week|0 Comments

Leadership Skills – Coaching

Getting work done through others requires effective feedback.

Six ideas to increase success with coaching include:

  1. Be honest
  2. Be specific
  3. Be objective
  4. Lead by example
  5. Recognize improvements
  6. Value disagreement

Our leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our leadership skills training and other management skills and communication courses and workshops can help you build your professionalism.

2022-03-14T17:56:47-04:00March 21st, 2022|Tips of the week|0 Comments

Time Management

Choosing wisely how to spend your time is the way to manage your time!

Three ideas to increase success with Time Management include:

  1. Use only one planner whether it’s electronic or manual.
  2. Always have access to your planner.
  3. Focus on start dates of projects/tasks; not on due dates.

Our time management skills training workshop provides the time management skills essential to zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our time management training skills course and other communications skills and leadership training programs and workshops can help you build your professionalism.

2022-03-14T17:49:10-04:00March 17th, 2022|Tips of the week|0 Comments

Communication Skills – Listening

Being attentive is hard work!

Seven ideas to increase success with listening include:

  1. Listen with eyes and your heart to uncover intention.
  2. Take notes; forget remembering.
  3. Listen harder when you don’t agree.
  4. Listen for commonalities.
  5. Get over your biases and prejudices.
  6. Clarify be increase your understanding.
  7. Confirm to demonstrate your understanding.

Our Toronto based communication skills training course provides the communication skills for performing positively and clearly to enhance your career and personal success.

We can help you build your professionalism!  Contact us today to find out how our Toronto based communication skills training courses and other management skills and leadership seminars and workshops.

2022-03-04T18:15:24-05:00March 14th, 2022|Tips of the week|0 Comments

Leadership Skills

Great leaders build great teams!

Ten ideas to build effective teams include:

    1. Encourage ideas for improvement.
    2. Share: “Why we are here.”
    3. Acknowledge teams’ contributions
    4. Build members’ self-esteem.
    5. Offer support frequently.
    6. Forgive mistakes.
    7. Act the way you want others to act.
    8. Build a unique relationship with each person.
    9. Treat all with the equal respect and attention.
    10. Encourage self-development.

Our leadership skills training workshop provides the skills for performing positively and clearly to enhance your career and personal success. 

Contact us today to find out how our Toronto based leadership skills training courses and other management skills and communication seminars and workshops can help you build your professionalism.  

2022-03-04T17:59:40-05:00March 8th, 2022|Tips of the week|0 Comments