skestenberg

Communication Skills –

Work at being respectful!

Four ideas to add to your communication strengths include:

1. Follow through promptly
2. Deal with facts
3. Receive well intended feedback graciously
4. Speak without sarcasm or defensiveness

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.

Leadership –  

Promote yourself or your service or your product. Networking and to following-up with contacts could be the best thing you can do to build your success.

Eight ideas to increase your success with networking include:

1. Identify the type of person you want to meet; i.e. the purchasing officer.
2. Identify where you would likely encounter them; i.e. what associations would they belong to?  What conferences meetings or trade shows would they attend?
3. Create an objective around how many of these types of encounters you will need to attend in a week, month or year.
4. Review the list of attendees before an encounter so you can search for the people you want to talk to.
5. Be prepared with business cards, a pen, a notebook and a smile.
6. Arrive early so you can start networking when the group is small and less intimidating.
7. Approach people who are standing by themselves.
8. Shake hands.   Introduce yourself in 30 seconds or less. Describe the service you provide to your clients in one or two sentences.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader. The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism.

Communication Skills –

Effective communication means two way communication.

Five ideas to improve to your communication effectiveness include:

1. Listen without interrupting
2. Make other comfortable
3. Allow time for others to speak
4. Paraphrase to check your understanding
5. Provide carefully considered feedback focusing in the future not the past

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

Leadership –

Conflict is inevitable! It’s also what ignites progress!

Eight ideas to increase your success in dealing with conflict include:

1. Allow enough time to resolve issues.  Don’t add additional stress by being in a hurry for decisions.
2. Confirm common ground and/or common goals.
3. Focus on what’s being said, rather than the way it’s delivered, facial expression or the tone of voice.
4. Stay unemotional, problem-solving oriented.
5. Repeat in your own words, their position to seek confirmation and to demonstrate your understanding.  Be sure to get their agreement on your perception of what they said.
6. Ask the other person to paraphrase to demonstrate their understanding of your position.
7. Work at negotiating differences.  Ask “What would it take to…?”
8. Isolate points of disagreement and then brainstorm to develop possible alternatives for each point.

Our conflict management training provides strategies and techniques to resolve conflict in everyday situations.  Our conflicts resolution in a union environment workshop is specific designed for handling challenging union issues.   Each training courses can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

Communication Skills –

Add one of the following communication skills practices every day of the week

Five ideas to add to your communication effectiveness include:

1. Monday – Be specific
2. Tuesday – Be positive
3. Wednesday – Be assertive
4. Thursday – Speak clearly
5. Friday – Be comfortable when meeting strangers

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

Behavioural Interviewing –

How an interviewee acted in past situation will likely determine how they will behave how they in the future.

Four examples of behavioural interview questions to ask include:

1. Describe a situation in which you were able to use persuasion to successfully convince someone to do something.
2. Give an example of a time when you used good judgment and in problem-solving.
3. Describe a situation when you had to go above and beyond the call of duty in order to get a job done.
4. Tell me about a time when you had too much to do and needed to prioritize your tasks.

Our behavioural interviewing training provides strategies and techniques to plan for the interview; develop assessment strategy; develop questions and conduct the interview in a professional manner.  The training course can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communication skills and leadership skills can help you build your professionalism.

Leadership –

Conflict is the beginning of progress.

Four ideas to increase your success in dealing with conflict include:

1. Give the process time. Allow enough time to resolve issues.  Do not add undue stress by being in a crunch for decisions.
2. Find common ground/common goals.
3. Pay attention to the words that are being said, rather than the delivery style, facial expression or the tone of voice.
4. Always stay unemotional, problem-solving oriented.

Our conflict management training provides strategies and techniques to resolve conflict in everyday situations.  Our conflicts resolution in a union environment workshop is specific designed for handling challenging union issues.   Each training courses can be delivered at your location or in our location in Toronto.

Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.

Communication Skills  –

Your ability to communicate needs constant development.  Behaviours are most important in contributing to how you are perceived.

Five ideas to add to your communication effectiveness include:

1. Be friendly
2. Be articulate
3. Be sincere
4. Be sympathetic
5. Be receptive to others’ ideas

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

Getting Organized –

Organize yourself!

Three ideas to increase your success with managing and organizing your incoming information include:

1. If it doesn’t have a specific deadline, move it to a file drawer or hidden shelf… far from your immediate work area. Pile them high and toss the bottom section when the stack gets too high.
2. Delegate tasks immediately or schedule a time to delegate a task. Work needs to be done at the lowest possible level otherwise you’re stealing from your organization!
3. Eliminate unwanted information by making a quick call or sending a quick email.

Our Toronto based getting and staying organized workshop and our time management skills training workshop provides the organizing and time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction. Contact us today to find out how our Toronto based time management and getting organized skills training and other communications skills and leadership courses and workshops can help you build your professionalism.

Communication Skills –

Asking “Artfully” is a useful skill!

Six ideas to increase your success in asking include:

1. Clarify what you need or want.
2. Be specific regarding quantity or time frame.
3. Identify the right person.
4. Try to approach the decision maker or person with control.
5. Outline the benefits to the person you are asking.
6. Be prepared to give as well as receive.

Our communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism.