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Business Writing

The idea is to get your message across with less effort and greater impact.

Three ideas to increase success include:

1. Before you write, consider your purpose. What do you want to accomplish?  What do you want your reader to do?
2. State your purpose or your writing in the first sentence.
3. Replace business clichés with conversational words.

               Replace:                          With:

• along the lines of             like
• at which time                    when
• for the purpose of            for
• for the reason that            since, because
• in order to, in order that    to, so
• in regard to                      about
• in the event of                  if
• in the near future              soon,  shortly

Our Toronto based business writing skills workshop provides strategies and techniques to sharpen your business writing skills.

Contact us today to find out how our business writing skills training and other communications skills courses and workshops can help you build your professionalism.  Our public workshops take place in Toronto.

Assertiveness Skills

Assertiveness enables us to communicate our opinions, thoughts, beliefs and emotions in an effective and confident way – without being passive nor aggressive.

Four ideas to increase success include:

1. When saying no, remember to be gracious by always offering an alternative.
2. Use three sentences to disagree diplomatically. First, paraphrase to demonstrate your understanding of their recommendation. Second, acknowledge the value of their recommendation. Third, present your own recommendation
3. Ask questions to ensure that you work together to a resolve conflict when an issue is important to you. i.e.: What do you need? How can we resolve this situation?  What would it take to fix this?
4. Information is power; use the additional information to establish common ground and mutual goals.

Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism

Time Management

If you delay starting or put off doing something, it may take longer to do later.

Three ideas to increase success in overcoming procrastination include:

1. Overcome perfection paralysis… unless you are a brain surgeon 90% right is better than 100% of nothing.  Having all the information before taking action either takes too long or is not possible.  Build your self esteem and your intuition.
2. Engage in the “dirty practice” of self-discipline by committing to someone else.  We work harder at not disappointing others.  Simply “announce your intentions” or if you really want to succeed, sign a contract agreeing to pay a large sum of money if you don’t complete the task or behaviour.
3. Use the 21 day success habit check list.  Post a visible calendar and give yourself a check each day you complete a task or behaviour After 21 days it will become habit.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills course and other communications skills and leadership training programs and workshops can help you build your professionalism.

Assertiveness Skills

Many job-related frustrations and stresses can be traced to discomfort in handling difficult situations:  We may avoid dealing with these types of situations or may offend others by coming on too strong.  We need to learn to act assertively by expressing concerns directly, firmly and with composure.

Three ideas to increase success include:

1. Strive to be realistic, responsible and respectful.
2. Build your confidence and your self-esteem every day by reflecting on “what’s good about you?”
3. Structure your sentence to begin with “I” followed by either “expected” or “prefer” or “need”, when you are providing feedback concerning performance issues.

Our Toronto based assertiveness skills training workshop provides the assertiveness skills essential to getting your ideas, plans and feelings across with confidence and conviction.

Contact us today to find out how our Toronto based assertiveness skills training and other communications skills courses and workshops can help you build your professionalism

Time Management

Today’s greatest time saving device is sometimes tomorrow.   Procrastination can result in poor performance related to quality and missed deadlines; unnecessary stress and stress related illness.

Six ideas to increase success in overcoming procrastination include:

1. Just thinking about something you need to compete is a step in the right direction. Planning how you are going to act is a big step forward.
2. Choose one action that appeals to you.  Just get started…inertia will keep you going.
3. Identify the behaviours you exhibit when you procrastinate.   Do you engage in lengthy social conversations; spend extra time reading; search for things to eat or drink?  Recognizing these behaviours will help you to realize when you are procrastinating and signal you that it’s time to get started on something more important.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills course and other communications skills and leadership training programs and workshops can help you build your professionalism.

Leadership Strategies For Success

Success is what you do… not who you are!

Three ideas to increase your personal success include:

1. Communicate with power; assume the body language and the voice of a winner.  Look and sound the part.
2. Build your listening skills.  No one has ever said, “I can’t stand how that person always listens to me.”
3. How you think determines how you act; think positively.  Don’t be so busy “awfulizing” that you miss the best parts of life.  You can be as happy as you make up your mind to be.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism

Communication – Listening Skills

Four ideas to increase your ability to listen effectively:

1. Paraphrase to demonstrate your listening. “If I understand you correctly…. “ then allow the speaker to confirm your understanding or offer clarification.
2. Demonstrate empathy.
3. Keep an open mind.  You can’t learn less; the opportunity for more is always present.
4. Listen for intent as well as content.   Explore beyond the words spoken by probing for the real meaning.

Our Toronto based Communication skills training workshop provides the communication skills for performing positively and clearly to enhance your career and personal success.

Contact us today to find out how our Toronto based communication skills training and other management skills and leadership courses and workshops can help you build your professionalism

Strategies For Personal Success

Success means being able to answer “YES” to the following two questions:

• Are you happy with the way you spend your time?
• Are you happy with your relationships?

Three ideas to increase your personal success include:

1. Take responsibility for whatever you are doing; however you are behaving, responding or thinking.  Get out of the reactive mode and into the pro-active mode.  You can always make choices.
2. Develop your confidence by building your self-esteem; as a result, you will increase your productivity.  Tell yourself “five things that are good about you” at least three times every day.
3. Identify attainable and relevant goals.  List the activities necessary to accomplish the goals and complete the activities.  Every accomplishment counts.

Our Toronto leadership training course provides leadership strategies and techniques to shape your performance as a supervisor or team leader.  The program will assist you to influence others.

Contact us today to find out how our Toronto based leadership skills training seminars and other communications skills supervisory skills workshops can help you build your professionalism

Time Management

Becoming more productive, procrastinating less, and have time for what’s important to you should be your goal!

Three ideas to increase your success include:

1. Start each day working on activities that have to be completed on that day.  Finish all of these tasks before you move on to other tasks.
2. Make sure that every task assigned to you has a specific deadline… either assigned to you or self-imposed.  “As soon as possible” has no clear meaning.
3. Organize tasks that do not have to be completed today by the date they need to be started.

Our Toronto based time management skills training workshop provides the time management skills essential zero in on the areas that will provide the greatest return.  Participants develop the methods to step out of the states of overwhelm, frustration, disorder, anxiety and lack of control into the state of mastery and satisfaction.

Contact us today to find out how our Toronto based time management skills training and other communications skills and leadership courses and workshops can help you build your professionalism