Conflict situations are challenging for almost everyone.
By sharing your concerns effectively you can positively affect your health and your success.
Seven ideas to increase your success in confronting in conflict situations include:
- Be specific about what needs to change.
- Be specific and concrete about the others person’s behavior that is an issue.
- Describe only actions; not reasons or interpretations. .
- Use positive words to share the need for change.
- Focus what needs to happen in the future.
- Choose one change at a time.
- Be respectful.
Our conflict management workshop provides strategies and techniques to resolve conflict in everyday situations. Our conflicts resolution in a union environment workshop is specific designed for handling challenging union issues. Each training courses can be delivered at your location or in our location in Toronto.
Contact us today to find out how our training programs and workshops related to communications skills and leadership skills can help you build your professionalism.